Arby's

4.1
1324 reviews
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Business Details

325 N 2nd St, El Cajon, CA
92021, United States
(619) 579-5162
http://www.arbys.com/locations/us/ca/el-cajon/325-n-2nd-st/store-231
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
325 N 2nd St, El Cajon, CA
92021, United States

Hours

Reviews

4.1
1,324 reviews
5 stars
644
4 stars
351
3 stars
178
2 stars
67
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is generally positive, but there are multiple reports of rude service and issues with order accuracy.

Food Quality

While many customers enjoyed the food, there are significant complaints about food quality, including cold items and incorrect orders.

Cleanliness

The establishment is noted for being clean and well-maintained, especially after recent renovations.

Pricing Issues

Several customers expressed dissatisfaction with high prices and perceived poor value for money.
  • RR
    Ronald
    Dec 23, 2025
    5.0
    Manager was very kind to me he helped me I was hungry he was so kind I recommend that he become district manager for his kind acts of generosity God bless him and keep him
  • RH
    Robert Houston
    Nov 28, 2025
    5.0
    It's small, but clean establishment. The service is friendly and fast. I enjoyed a turkey rubin and ice tea.
  • LA
    Lana A
    Nov 14, 2025
    5.0
    Very nice, friendly staff.
  • SS
    SG
    Nov 5, 2025
    5.0
    I ordered The Gobbler from the lady manager, I believe. Very professional. Then I ordered an appetizer (side) and the apple pie milkshake from an employee named Abraham I believe his name was. Very friendly. He asked if I would do the survey on the receipt. My friend accidentally threw away the receipt when cleaning the table so im doing the review here. My friend and I enjoyed our food.
  • AG
    april green
    Oct 28, 2025
    3.0
    Gyro wasn't that great, but the customer service and the cherry turnovers were great!
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