McDonald's

3.0
2132 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12508 Limonite Ave, Eastvale, CA
91752, United States

Hours

Reviews

3.0
2,132 reviews
5 stars
650
4 stars
321
3 stars
267
2 stars
201
1 star
693

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Order Accuracy

Frequent complaints about missing items and incorrect orders, leading to frustration among customers.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.

Customer Service

Numerous reviews mentioned poor customer service, including rude staff and lack of attention to customer needs.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and trash in the restaurant.
  • AL
    Allen Little
    1 day ago
    4.0
    The first time I went to this McDonald's they were excellent you're not supposed to have five star review for them and Elizabeth was excellent customer service as well as everyone else there. I went back a couple times it was fine. I went back again this week I think it was Tuesday that was not pleased with the service. They were very busy that's no excuse staff the girl that took my order acting like she didn't know what I was talking about she looked at me strange and then says and then she shook her head and she enter my order. I got a small glass instead of a large glass and that is why she put on the ticket as opposed to what I asked for. I guess that accounted for her strange look is that she didn't want to give me a large glass of ice but she wouldn't say so. But because of this this girl I'm unhappy with the service. She was also the girl that was taking the food out and I guess you'd call a pickup of an order it online and they take it out to the car. So she kind of gave that McDonald's a black eye.
  • AS
    Alyssa Joy Solomon
    3 days ago
    5.0
    Hi! I went through drive thru around 12-1am on Thursday, November 20. There seemed to have been a delay, but the workers on that shift were actually very pleasant to work with. Their kindness and professional service stood out to me, which is why I’m writing this review :) I was only able to get the name of someone wearing a blue McDonald’s, Jaime. Despite the long wait, they took their time to make sure that I was satisfied with my order. It means a lot :’)
  • CG
    California Girl
    Nov 6, 2025
    1.0
    November 6, 2025 10:45 am I will not write in details what just happened because it horribly disgusting....Heather knows what she did ( 🥤). Still in shock.
  • AK
    A khan
    Nov 4, 2025
    1.0
    This is probably the 3rd time this is happening. We ordered via mobile for pick up at this location. When we got home, my son’s hamburger was missing. In the past they have left out something too. This is getting really frustrating. Looks like they are taking us for granted! Very upset.
  • JH
    Johanna Hernandez
    Nov 2, 2025
    1.0
    Every time I go to this McDonald's, they give me the wrong food, they give me other things I didn't order, the guy at the drive-thru doesn't even say hello, much less give receipts. I don't know why I never learn to stop buying here. The saddest thing is that I also work for a McDonald's and we owe security what the order requires in order to provide good service.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Eastvale, CA?

McDonald's is open 24 hours every day of the week.

Does McDonald's offer drive-thru service and what are the hours?

Yes, McDonald's has a drive-thru open 24 hours daily.