Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, with long wait times in both drive-thru and dine-in, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food being served.
Customer Service
Feedback indicated a lack of professionalism and poor customer service from staff, with several customers describing rude interactions.
Food Quality
Customers frequently complained about the quality of food, mentioning cold, stale, or improperly prepared items.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and failure to address ongoing service problems.
JR
Jackie Rose
Jan 4, 2026
1.0
Very upsetting what I encountered this morning. I keep trying to justify “it’s just McDonalds, it’s just fast food.”
I made my order at drive thru, I get to the window to reiterate my order and was asked to park in a number stall. I received the order and it was wrong. I asked for no cheese. It was taken and brought back. I checked the sandwich once again and the cheese was SCRAPED OFF, leaving some cheese on the sandwich. The audacity. Not considering a food allergy. I was appalled and emotional. Considering the time, there was a shift change. A manager that just came in, Ana was able to correct it however a free meal wasn’t going to do it justice. It’s disgusting and upsetting how they thought the sandwich was corrected.
I write this review to help others who go here to eat. When you wait at a stall because someone in drive thru tells you to pull forward and wait, doesn’t mean they’re taking your order seriously, it’s because they want to just move you out of the line. Check your food and if it’s wrong have them take accountability and fix it because you’re the paying customer. Also, the overall time with the back and forth was about 30 mins.
LE
Luis Enriquez
Jan 4, 2026
1.0
I wanted to share some feedback regarding my recent visit to your location. I waited in the drive-thru line for over 30 minutes, and the service was very slow throughout the experience. This was frustrating and disappointing.
I hope management can take steps to improve efficiency and create a better customer atmosphere moving forward. I value good service and hope future visits are more positive.
MR
Mike Raffaelli
Dec 31, 2025
1.0
This McDonald’s is extremely poorly run. The staff was rude, the food quality was below average, and the restaurant felt chaotic and disorganized. Orders take forever and employees seem irritated by customers. Management seriously needs to step in and fix this location.
PH
Paul Hayes
Dec 31, 2025
1.0
Consistently the worst McDonald's you could ever go to. Wrong orders. Missing items. Excruciatingly slow drive thru. Poor customer service. If you can drive further to a different one. Do it. Don't go here.
I sat in drive thru for 42 minutes, trapped. Couldn't leave. Isn't McDonald's supposed to be FAST food?
HH
Hannah Henderson
Dec 31, 2025
1.0
Subject: Outrageous Service Experience – Immediate Action Required
I am an older woman in my 80s and do not know how to use touch-screen ordering machines. I chose to order at the cash register, yet I was forced to wait over 5 minutes just to place my order. The employee at the register was extremely rude from the start.
After waiting more than 30 minutes for my food, I politely asked employee Letty about my order. She responded in an appallingly rude manner, saying, “Well, you ordered from the register, not the kiosk, so we prioritize those and drive-thru.” It is completely unacceptable for a customer to be treated this way for not knowing how to use a kiosk.
Additionally, Christian was disgraceful. When I paid with change, he snarled at me, made rude remarks, and acted as if he did not want to touch me while handing me my receipt. This behavior is disrespectful, unprofessional, and completely intolerable.
I am offended and appalled by the lack of basic courtesy, respect, and professionalism shown by your staff. Immediate action is required to address this situation. Employees exhibiting this behavior should be retrained, replaced, or otherwise held accountable.
I will never return to this McDonald’s and expect that management takes serious steps to ensure no other customer is treated in this manner
What are the operating hours for McDonald's in Eastvale, CA?
McDonald's is open 24 hours every day of the week.
Does McDonald's offer drive-thru service and what are the hours?
Yes, McDonald's has a drive-thru open 24 hours daily.
Can I order McDonald's for delivery and when is delivery available?
Yes, delivery is available daily from 4:00 AM to 3:59 AM with some exceptions on Thursdays starting at 7:00 AM. Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's location in Eastvale?
It is located at 12508 Limonite Ave, Eastvale, CA 91752, USA.
How can I order from McDonald's using a mobile app?
You can use the McDonald's App available on the Apple App Store and Google Play Store for mobile ordering.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food options are close to McDonald's on Limonite Ave?
Nearby fast food options include Taco Bell, Panda Express, Farmer Boys, Blaze Pizza Eastvale, Wingstop, and Little Caesars Pizza.
Are there banking services near McDonald's to help with transactions?
Yes, there are several Bank of America locations nearby, including an ATM, Mortgage, Financial Center, and a Drive-thru ATM.
What nearby places can I visit for dessert or snacks after eating at McDonald's?
After your visit to McDonald's, you can check out Yogurtland Eastvale for frozen yogurt and ice cream or CVS Beauty for shopping and beauty needs.