Brand Certified
El Pollo Loco
3.0(643 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
13340 Limonite Ave, Eastvale, CA
92880, United States
Certified by El Pollo Loco • Mar 01, 2026
(909) 983-0025
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/eastvale/13340-limonite-ave
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Eastvale,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.0
643 reviews
5 stars
223
4 stars
85
3 stars
55
2 stars
59
1 star
221
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, inaccurate orders, and unhelpful staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about burnt, dry, or undercooked chicken, as well as incorrect or missing items in orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and bathrooms.
Staff Performance
While some staff members received praise for their helpfulness, many reviews criticized the overall performance and attitude of the employees.
- MRMaria Rivas1 day ago5.0Pretty good so far 👌
- RCrandy cardonaFeb 4, 20261.0Hello, I went today around 1:40pm the worse service ever, the drive thru attendant needs to get fired poor management skills, I told him can I get extra salsas, we are only able to give out 2x of the avocado salsa & 2x of the pico de gallo because it comes out of my pay check.... gave wrong tortillas, didnt give me the guacamole that was mixed with old and new I paid needed to come back go inside.... the driest chicken ever I dont recommend this place you guys should have high standards its Eastvale, anyway guys I would rather drive down to Van Buren to the other pollo loco, dont waste your time at this restaurant also please do not respond with the automatic replays please email us at blah blah hopefully the owner sees it.
- BYBrandon YatesFeb 3, 20264.0Its fast food but a little better quality than most places and freshly prepared
- MSMatt SandovalJan 25, 20265.0The manager Ben is the man was helpful and resolved an issue with Uber eats. Best service.
- JWJohnny Wilson-TorresJan 10, 20262.0Ordered chicken burrito and taco and the chicken was burnt tough I should of taken it back
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Eastvale, CA?
El Pollo Loco in Eastvale is open Monday through Saturday from 10:00 AM to 11:00 PM, and on Sunday from 10:00 AM to 11:00 PM as well.
Where is El Pollo Loco located in Eastvale?
El Pollo Loco is located at 13340 Limonite Ave, Eastvale, CA 92880, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does El Pollo Loco offer online ordering?
Yes, you can order online through their menu at https://order.elpolloloco.com/menu/ or via their app available on the Apple App Store.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine featuring fire-grilled chicken marinated in a special blend of herbs, spices, fruit juices, and garlic, along with handmade guacamole, salsas, and dressings.
Does El Pollo Loco in Eastvale have drive-through service?
Yes, this El Pollo Loco location has a drive-through service available for customer convenience.
Is free Wi-Fi available at El Pollo Loco in Eastvale?
Yes, free Wi-Fi is available for customers at this El Pollo Loco location.
Are there coffee shops near El Pollo Loco in Eastvale where I can get a drink after my meal?
Yes, Dutch Bros Coffee, a coffee shop and smoothie bar, is located near El Pollo Loco, making it a convenient spot to grab a drink after your meal.
What shopping centers are close to El Pollo Loco in Eastvale?
Eastvale Marketplace is a nearby shopping center close to El Pollo Loco, perfect for shopping before or after dining.
Are there other restaurants near El Pollo Loco if I'm looking for different dining options?
Yes, several restaurants are near El Pollo Loco including Pieology Pizzeria for pizza, Toro Sushi By Jono's for Japanese cuisine, and BurgerIM for burgers, offering a variety of dining options in the area.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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