Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Eastvale,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.0
627 reviews
5 stars
214
4 stars
83
3 stars
55
2 stars
56
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including long wait times, rude staff, and lack of assistance with orders.
Food Quality
Customers frequently reported issues with food preparation, including undercooked chicken, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
Many reviews mentioned dirty dining areas and restrooms, contributing to an overall negative dining experience.
Ordering Process
The self-service kiosk system received mixed feedback, with some customers expressing frustration over the lack of personal service.
Consistency
The location was described as inconsistent, with experiences ranging from excellent service and food to extremely poor service and quality.
- THTiffany Harper1 day ago2.0The window employees are always so nice, but idk whats going on with their cooks there. I dont know how sending out a burnt and dry chicken was acceptable to them. Juan Pollo never does me this dirty.
- JHJetaime Harris5 days ago5.0Felix was very helpful and made sure everything was up to standards. This is my favorite location because everything is delicious and fresh and the staff are very kind
- CWCharde Wilson6 days ago5.0Felix is the best! He went above and beyond to ensure my order was correct, hot and fresh. He made sure I had all the condiments to go along with my order instead of rushing me.
- SGsilmar garciaNov 18, 20255.0Todo muy limpio y el personal muy amable me encanta comer en pollo loco
- DZDerick ZeulnerNov 1, 20255.0Clean, friendly, with great food. Perfect place to beat the heat between tournament games in the Corona area. Felix was very helpful and a delight.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Eastvale, CA?
El Pollo Loco in Eastvale is open Monday through Saturday from 10:00 AM to 11:00 PM, and on Sunday from 10:00 AM to 11:00 PM as well.
Where is El Pollo Loco located in Eastvale?
El Pollo Loco is located at 13340 Limonite Ave, Eastvale, CA 92880, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does El Pollo Loco offer online ordering?
Yes, you can order online through their menu at https://order.elpolloloco.com/menu/ or via their app available on the Apple App Store.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine featuring fire-grilled chicken marinated in a special blend of herbs, spices, fruit juices, and garlic, along with handmade guacamole, salsas, and dressings.
Does El Pollo Loco in Eastvale have drive-through service?
Yes, this El Pollo Loco location has a drive-through service available for customer convenience.
Is free Wi-Fi available at El Pollo Loco in Eastvale?
Yes, free Wi-Fi is available for customers at this El Pollo Loco location.
Are there coffee shops near El Pollo Loco in Eastvale where I can get a drink after my meal?
Yes, Dutch Bros Coffee, a coffee shop and smoothie bar, is located near El Pollo Loco, making it a convenient spot to grab a drink after your meal.
What shopping centers are close to El Pollo Loco in Eastvale?
Eastvale Marketplace is a nearby shopping center close to El Pollo Loco, perfect for shopping before or after dining.
Are there other restaurants near El Pollo Loco if I'm looking for different dining options?
Yes, several restaurants are near El Pollo Loco including Pieology Pizzeria for pizza, Toro Sushi By Jono's for Japanese cuisine, and BurgerIM for burgers, offering a variety of dining options in the area.