Chipotle Eastvale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including undercooked rice, stale ingredients, and inconsistent portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Order Accuracy
Customers frequently experienced issues with incorrect orders and missing items, leading to frustration.
Staff Attitude
The attitude of the staff was often described as unprofessional, with complaints about employees appearing disinterested or overwhelmed.
RS
revivexp (Solo)
Jan 4, 2026
1.0
Went in and the lady who was asking for my order was very rude, I couldn't even talk and I was gonna ask for extra rice on my bowl but by the time she stopped talking, her co-worker was done with my bowl. My bowl was barely even filled to about a quarter of the bowl missing.
SW
shannon wosman
Jan 1, 2026
5.0
Customer service is always amazing!!! Food is always hot and delicious
SK
Sukhman Kaur
Dec 30, 2025
1.0
Terrible service, gave me wrong order then after making it right the lid was half open and the bag was drenched in the sauce. Terrible terrible service!
JG
Jaime Galindo
Dec 15, 2025
3.0
Too rushed to answer questions, they didn't appear to enjoy their work, I felt like I bothered them by asking for a fork
LM
Lisa Miranda
Dec 9, 2025
2.0
This location is horrible. They skimp on the portions and my food is never ready at the quoted time when I order on the app. Employees are not very friendly either.