Brand Certified
McDonald's
3.3(917 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1721 E Bayshore Avenue, East Palo Alto, CA
94303, United States
Certified by McDonald's • Mar 01, 2026
(650) 328-2184
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
917 reviews
5 stars
327
4 stars
158
3 stars
132
2 stars
76
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, although others had negative experiences.
Food Quality
Feedback on food quality was mixed, with some customers receiving stale or improperly prepared items.
Drive-Thru Efficiency
The drive-thru service was frequently criticized for being slow and inefficient, causing frustration among customers.
- SMSpliffy McJarvisFeb 1, 20263.0I come here 3 times a week during my commute at 11-12am. There are conveniently 2 intercoms to drive thru, but the line moves SO slow with very few customers? I don’t know if they are short staffed ALWAYS but the wait isn’t worth being late to work every night, have to find one maybe in Mt view, this one is near Home Depot, maybe I’ll try the one off University, this is one is detrimental to my commute from San Jose. I came back on way to night shift on 2/8/26 around 11:15pm, night before was packed, this time empty, pulled up (in a rush) just before someone not so much in a rush. There are 2 intercoms, I was ignored, while 2nd car was helped? I drove to window to order myself. I asked the big girl why was I ignored, she began YELLING (out of guilt) that’s she’s tired of telling me why she has to ignore me? I apologized and thanked her…….food took a while…….and I’ve been in the bathroom at work all night, never, ever again
- BGBenito Asael GarciaJan 5, 20263.0Took like 40 minutes just to get my order they skipped over and made people's orders that came in after me
- MJMelvin JohnsonJan 4, 20261.0I pulled up to drive thru waiting waiting two cars came at the other drive thru she took their orders I said any body here she said can I take your order I said you let two car that wasn't here yet go thru now my order no that's poor customer service and she lied sad I'll go to the one on Bay road.
- BBBaran bursalJan 1, 20261.0The manager Ronny was disrespectful to me and others bad service bad workers ı will not come here again
- TDtee dDec 28, 20251.0This McDonald's location LOCKS there restrooms. I didn't have the chance to ask why, I just went to the Starbucks across the street and ended up buying my food afterwards. Very weird. First McDonald's I've been to that locks there restrooms. Sun - 12/28 @ 830am
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in East Palo Alto?
This McDonald's location is open daily from 5:00 AM to 10:00 PM.
What are the delivery hours for McDonald's at 1721 E Bayshore Avenue?
Delivery is available daily from 5:00 AM to 1:45 AM.
Until what time is the drive-thru open on Fridays and Saturdays?
On Fridays and Saturdays, the drive-thru is open from 5:00 AM until 2:00 AM.
What delivery and pickup services does this McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
Where is this McDonald's located?
It is located at 1721 E Bayshore Avenue, East Palo Alto, CA 94303, USA.
What are some nearby places of interest near this McDonald's?
Nearby places include Gateway 101 shopping center and cinema, Best Buy electronics store, and Småland park and playground.
Are there other fast food options near McDonald's at 1721 E Bayshore Avenue?
Yes, nearby fast food options include Taco Bell, Pizza Hut Express, and TOGO'S Sandwiches.
What nearby locations can help when visiting McDonald's by public transit or shopping?
Gateway 101 shopping center offers shopping and cinema experiences, and stores like Nordstrom Rack and Target East Palo Alto are also nearby for additional shopping opportunities.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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