Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
896 reviews
5 stars
322
4 stars
156
3 stars
130
2 stars
75
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food freshness, including stale buns and cold items, leading to dissatisfaction.
Drive-Thru Experience
Customers frequently noted slow drive-thru service and being asked to wait in parking spots, causing frustration.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and issues with the bathroom.
Management Issues
There were complaints about unprofessional behavior from management and staff, contributing to a negative customer experience.
- KLKyle Littlefield2 days ago2.0Standard McDonald's with an abnormal ability to forget items or entire orders.
- YRYuritzi RamirezNov 14, 20251.0Manger was terrible. I told the employee three times my order and still got it wrong. Called the manager over and started talking bad about me in Spanish. I understood everything they said I told the manger I don’t want the food for free I know I have to pay I just want my order correct. He just told me to get back I. Line after waiting 16 min
- TTTekSavvyAronSep 19, 20254.0Drive thru is kinda slow when ever I order for the app and pick up 10min later the food is still not ready
- JFJR FLORESSep 17, 20254.0Just can eto grab a quick bite
- DSDerek SwensonAug 26, 20251.0Just when thru the drive thru and picked up a Fitet-o-fish meal. The buns were so hard and stale I had to throw it out! Very disappointing, now I have to stop at a different restaurant and get something else to eat. I will not be back
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in East Palo Alto?
This McDonald's location is open daily from 5:00 AM to 10:00 PM.
What are the delivery hours for McDonald's at 1721 E Bayshore Avenue?
Delivery is available daily from 5:00 AM to 1:45 AM.
Until what time is the drive-thru open on Fridays and Saturdays?
On Fridays and Saturdays, the drive-thru is open from 5:00 AM until 2:00 AM.
What delivery and pickup services does this McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
Where is this McDonald's located?
It is located at 1721 E Bayshore Avenue, East Palo Alto, CA 94303, USA.
What are some nearby places of interest near this McDonald's?
Nearby places include Gateway 101 shopping center and cinema, Best Buy electronics store, and Småland park and playground.
Are there other fast food options near McDonald's at 1721 E Bayshore Avenue?
Yes, nearby fast food options include Taco Bell, Pizza Hut Express, and TOGO'S Sandwiches.
What nearby locations can help when visiting McDonald's by public transit or shopping?
Gateway 101 shopping center offers shopping and cinema experiences, and stores like Nordstrom Rack and Target East Palo Alto are also nearby for additional shopping opportunities.