Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
903 reviews
5 stars
323
4 stars
157
3 stars
131
2 stars
75
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude employees, incorrect orders, and long wait times.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient, with customers often having to wait long periods.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about stale or improperly prepared items.
- BGBenito Asael GarciaJan 5, 20263.0Took like 40 minutes just to get my order they skipped over and made people's orders that came in after me
- MJMelvin JohnsonJan 4, 20261.0I pulled up to drive thru waiting waiting two cars came at the other drive thru she took their orders I said any body here she said can I take your order I said you let two car that wasn't here yet go thru now my order no that's poor customer service and she lied sad I'll go to the one on Bay road.
- BBBaran bursalJan 1, 20261.0The manager Ronny was disrespectful to me and others bad service bad workers ı will not come here again
- TDtee dDec 28, 20251.0This McDonald's location LOCKS there restrooms. I didn't have the chance to ask why, I just went to the Starbucks across the street and ended up buying my food afterwards. Very weird. First McDonald's I've been to that locks there restrooms. Sun - 12/28 @ 830am
- PDPastor DreDec 6, 20255.0This McDonald’s is very clean. Great atmosphere. And good customer service.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in East Palo Alto?
This McDonald's location is open daily from 5:00 AM to 10:00 PM.
What are the delivery hours for McDonald's at 1721 E Bayshore Avenue?
Delivery is available daily from 5:00 AM to 1:45 AM.
Until what time is the drive-thru open on Fridays and Saturdays?
On Fridays and Saturdays, the drive-thru is open from 5:00 AM until 2:00 AM.
What delivery and pickup services does this McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
Where is this McDonald's located?
It is located at 1721 E Bayshore Avenue, East Palo Alto, CA 94303, USA.
What are some nearby places of interest near this McDonald's?
Nearby places include Gateway 101 shopping center and cinema, Best Buy electronics store, and Småland park and playground.
Are there other fast food options near McDonald's at 1721 E Bayshore Avenue?
Yes, nearby fast food options include Taco Bell, Pizza Hut Express, and TOGO'S Sandwiches.
What nearby locations can help when visiting McDonald's by public transit or shopping?
Gateway 101 shopping center offers shopping and cinema experiences, and stores like Nordstrom Rack and Target East Palo Alto are also nearby for additional shopping opportunities.