McDonald's

3.8
1019 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7331 N Figueroa St, Eagle Rock, CA
90041, United States

Hours

Reviews

3.8
1,019 reviews
5 stars
458
4 stars
230
3 stars
159
2 stars
54
1 star
118

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly when using the mobile app or drive-thru.

Customer Service

Feedback indicates a lack of customer service, with some staff being rude or unhelpful, and instances of disrespect reported.

Food Quality

While some customers praised the freshness and taste of the food, others complained about stale items and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall restaurant environment.

Parking and Accessibility

Customers noted difficulties with parking and navigating the drive-thru, describing it as tight and inconvenient.
  • HH
    Hs
    Dec 22, 2025
    1.0
    I placed an order through the computer, but they didn't give me a receipt and they're not fulfilling my order. This is incredibly stupid; it's fraud.
  • SS
    Suzanne
    Dec 21, 2025
    1.0
    I went inside the store and tried to order from the kiosk and when it got to the checkout point I kept hitting the checkout button and it wouldn't move forward I looked around for someone to assist me but the girl at the counter saw me turn around and look for help and she ran in the back room. So I left and went to the drive-thru to order the same exact thing that I ordered on the inside which was a triple cheeseburger and then it asked me if I wanted to make it a meal the total came to $8.54. when I went through the drive-thru and tried to order the same thing the person told me they don't have that there they don't have triple cheeseburgers. It seems pretty frequently the kiosks aren't working or there's no one to help you when it freezes up. So I left without buying anything.
  • DD
    Duane Beightel (DirtbikeDuane)
    Dec 9, 2025
    1.0
    McDonald's just simply sucks! Their food tastes like garbage and is way to expensive. There is no customer service and the atmosphere feels like a prison.
  • PP
    Phil
    Nov 11, 2025
    5.0
    Every time I’ve gotten food from here it’s been fresh and hot.
  • MR
    maria rodriguez
    Sep 29, 2025
    1.0
    I’ve been coming to this location for years. This is my local McDonald’s. I was charging an outrageous price for the stuff that I ordered today not only they didn’t even get my order right but at the end I was missing two sodas and I went in. I was disrespected for the color of my skin. The manager from McDonald’s treated me very wrong just because I’m a Mexican. This is so wrong people like me come here all the time to get food for my family people like me because I come he has a job and he treats me like this. It is so bad so at the end, I ask him for a refund. I did get his name, but he’s the one that has it annoying voice.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 10:00 PM every day of the week.

When is the drive-through service available at this McDonald's?

Drive-through hours are from 5:00 AM to midnight Monday through Thursday, extending to 2:00 AM on Friday, Saturday, and Sunday.