McDonald's

3.5
1109 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7145 Dublin Ave, Dublin, CA
94568, United States

Hours

Reviews

3.5
1,109 reviews
5 stars
392
4 stars
223
3 stars
195
2 stars
100
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to negative experiences.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean tables and unsanitary conditions.

Food Quality

Customers expressed disappointment with the quality of food, citing stale items and poor preparation.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted good food experiences.
  • IH
    Ikram Haque
    Jan 4, 2026
    5.0
    Fast and courteous service. Our go-to place on Fremont to satisfy our McD cravings!
  • NT
    nick tobar
    Dec 31, 2025
    5.0
    I have never felt more inclined to leave a review at a McDonald’s before the one that took our order and served our food by the name of Maria We went through the drive-through before the sun was even up and although not a morning person, she brightened up our day as we were traveling by to Orange County County California For some reason, her attitude and nice charisma made me want to leave a great review for the positive attitude she had at such an early morning Thank you Maria
  • SK
    Sofia K
    Dec 27, 2025
    1.0
    Filed an ADA complaint against Maria N., the worst manager. I told her I’m fully Deaf and told her my cochlear implant was dead at the moment. I couldn’t understand her, so I asked her to write the note down for me, but she refused. She will not care about your disability. She even told a young lady not to help me. I am fully Deaf, and she still refused to help me or write anything down. I got so upset that I cried and freaked out because I couldn’t understand what was going on. Thank you to the lady who doesn’t work here who helped me and explained that my order didn’t go through.
  • RL
    Ravi L
    Dec 7, 2025
    1.0
    Requested for a cup of water and outright denied service in the drive thru. He wanted me to get back in line. He saw kids in the car but didn't even care about the ask. Need to do better! It's just water. Experienced on 12/7 530pm.
  • YY
    Yuber Yate
    Dec 5, 2025
    1.0
    Definitivamente tienen que investigar y hacer un cambio de personal y contratar personas expertas en servicio al cliente. Parecen perros rabiosos cuando se trata de atender los clientes he sido víctima estimatizacion y agredido con palabras por parte del personal si no tienen paciencia para atender al cliente .. que recuerden que al cliente se le trata mejor que al mismo patrón

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Dublin, CA is open from 5:00 AM to 11:30 PM Monday to Thursday, from 6:00 AM to 10:00 PM on Friday and Saturday, and from 6:00 AM to 11:30 PM on Sunday.

What are the delivery hours for this McDonald's?

Delivery is available from 5:30 AM to 11:00 PM Sunday through Thursday, and until 11:30 PM on Friday and Saturday.