Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to negative experiences.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean tables and unsanitary conditions.
Food Quality
Customers expressed disappointment with the quality of food, citing stale items and poor preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted good food experiences.
IH
Ikram Haque
Jan 4, 2026
5.0
Fast and courteous service. Our go-to place on Fremont to satisfy our McD cravings!
NT
nick tobar
Dec 31, 2025
5.0
I have never felt more inclined to leave a review at a McDonald’s before the one that took our order and served our food by the name of Maria
We went through the drive-through before the sun was even up and although not a morning person, she brightened up our day as we were traveling by to Orange County County California
For some reason, her attitude and nice charisma made me want to leave a great review for the positive attitude she had at such an early morning
Thank you Maria
SK
Sofia K
Dec 27, 2025
1.0
Filed an ADA complaint against Maria N., the worst manager. I told her I’m fully Deaf and told her my cochlear implant was dead at the moment. I couldn’t understand her, so I asked her to write the note down for me, but she refused. She will not care about your disability. She even told a young lady not to help me.
I am fully Deaf, and she still refused to help me or write anything down. I got so upset that I cried and freaked out because I couldn’t understand what was going on.
Thank you to the lady who doesn’t work here who helped me and explained that my order didn’t go through.
RL
Ravi L
Dec 7, 2025
1.0
Requested for a cup of water and outright denied service in the drive thru. He wanted me to get back in line. He saw kids in the car but didn't even care about the ask. Need to do better! It's just water. Experienced on 12/7 530pm.
YY
Yuber Yate
Dec 5, 2025
1.0
Definitivamente tienen que investigar y hacer un cambio de personal y contratar personas expertas en servicio al cliente. Parecen perros rabiosos cuando se trata de atender los clientes he sido víctima estimatizacion y agredido con palabras por parte del personal si no tienen paciencia para atender al cliente .. que recuerden que al cliente se le trata mejor que al mismo patrón
What are the regular operating hours for this McDonald's location?
This McDonald's in Dublin, CA is open from 5:00 AM to 11:30 PM Monday to Thursday, from 6:00 AM to 10:00 PM on Friday and Saturday, and from 6:00 AM to 11:30 PM on Sunday.
What are the delivery hours for this McDonald's?
Delivery is available from 5:30 AM to 11:00 PM Sunday through Thursday, and until 11:30 PM on Friday and Saturday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is open from 5:00 AM to 11:30 PM Monday to Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:30 PM on Sunday.
What types of pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order from this McDonald's using a mobile app?
You can order from the McDonald's app available on the Apple App Store and Google Play Store. Quick ordering links are also provided online.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
The McDonald's is located at 7145 Dublin Ave, Dublin, CA 94568, United States.
Are there any dining or food options near this McDonald's?
Nearby food options include Citrus Indian Fusion and Biryaniz (Indian restaurants), KFC and Wendy's (fast food), A&W Restaurants, and Shangrila Chinese Cuisine.
What nearby services or amenities can customers access when visiting this McDonald's?
Customers can visit nearby services like Autopia Car Wash and Dublin Auto Wash for vehicle cleaning, Parkway Veterinary Hospital for pet care, and the All American Black Belt Academy for martial arts training.
Are there nearby places of interest where customers can engage in wellness or beauty activities?
Yes, nearby options include Jean D'Arcel United States for beauty supplies, Beauty By Tiffani hair salon, Phoenix Flower Spa for massage therapy, and Lydia Justice Electrolysis for laser hair removal.