Chipotle Mexican Grill

3.5
682 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Dublin Hacienda is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5240 Dublin Blvd, Dublin, CA
94568, United States

Hours

Reviews

3.5
682 reviews
5 stars
261
4 stars
163
3 stars
67
2 stars
43
1 star
148

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and concerns about food preparation areas.

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.

Portion Sizes

Many customers expressed dissatisfaction with reduced portion sizes, often feeling that they were not receiving value for their money.

Food Quality

While some customers praised the food, there were numerous complaints about food quality issues, including spoiled ingredients and improper preparation.

Management Issues

Several reviews indicated poor management practices, including lack of staff training and inadequate response to customer complaints.
  • JB
    Jeremiah Boehner
    Nov 9, 2025
    3.0
    That was the filthiest Chipotle I've been too. Generous portions, but the dining area was messy and gross
  • SR
    Sagar rathod
    Oct 27, 2025
    1.0
    This location almost always had one ingredient missing, how can they go out os stock for main ingredient in the middle of the day always
  • SG
    Sabina Grover
    Oct 26, 2025
    2.0
    Every single table was DIRTY. The floors under the tables were disgusting. What's happening Chipotle? How is this ok? It's not just at this location, but majority of the locations I've been to lately are disgusting. Giving two stars because the food was fine (they were out of guac, but np). I ate at the location because it was my meal break on a long drive and all I could think of was how unclean the restaurant was. A bit of sloppiness is a different thing, this was outright neglect and a systemic problem in prioritizing at the corporate level. I'll be choosing differently in the future.
  • ST
    Serafin Del toro
    Oct 10, 2025
    1.0
    Service was too slow employees need to move a lot. Faster portions are also too small compared to other stores. Also, the guy on the back cutting the meat was coughing. A lot would not mask on his face.
  • HK
    harish kumar
    Oct 5, 2025
    1.0
    Horrible service. Food not filled and missing items.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address and location of Chipotle Mexican Grill in Dublin?

Chipotle Mexican Grill is located at 5240 Dublin Blvd, Alameda, Dublin, CA 94568, inside Persimmon Place shopping center.

What are the opening hours for Chipotle Mexican Grill Dublin Hacienda?

Chipotle Mexican Grill Dublin Hacienda is open daily from 10:45 AM to 11:00 PM.