Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Downey. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
4.1
399 reviews
5 stars
235
4 stars
77
3 stars
30
2 stars
12
1 star
45
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers had mixed experiences with food quality, with some praising the wings as delicious and well-cooked, while others reported issues with undercooked or overcooked items.
Service
Service quality varied significantly; some customers highlighted friendly and attentive staff, while others experienced rudeness and poor customer service.
Wait Times
Many reviews mentioned long wait times for food, both for in-store orders and online pickups, leading to frustration among customers.
Cleanliness
The cleanliness of the dining area received positive remarks, although some reviews pointed out issues with food handling and overall hygiene.
Payment Issues
Several customers expressed dissatisfaction with the cashless payment policy, indicating it was inconvenient.
- ATALLEN TRUJILLOOct 15, 20255.0We're huge fans of Wingstop, and our recent visit to this location was fantastic. The food was piping hot, fresh, and ridiculously good - exactly what we were craving. As regulars who visit about once a month, it's great to see a location consistently getting it right. One thing that really stood out was the service from Angel at the counter. He was friendly and attentive, greeting us with a smile and making sure our order was exactly right. He even took the time to repeat it back to us, which we appreciated. Plus, I noticed he was tidying up around each table as customers left, which added to the overall great experience. We'll definitely be back. As I was also reading other comments, they have definitely improved the quality of the product. I wish I had taken a picture of the food to share it on here.
- LRLeslie RichSep 11, 20255.0Thank you Antwon for your exceptional customer service this morning. Keep up the outstanding work!🤩🤩🤩🤩🤩 Give this young man a raise, it's well deserved.🫡
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the main menu offerings at Wingstop Downey?
Wingstop Downey offers classic and boneless wings, as well as tenders, with over 11 iconic flavors such as Lemon Pepper and Original Hot, complemented by sides like hand-cut seasoned fries and Cajun Fried Corn.
What are the operating hours for Wingstop Downey?
Wingstop Downey is open daily from 10:00 AM to 1:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Downey offer delivery and pickup services?
Yes, Wingstop Downey offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an online order for Wingstop Downey?
You can place an order online for carryout or delivery via Wingstop's website or mobile apps available on iOS and Android.
Is there a drive-through option available at Wingstop Downey?
No, Wingstop Downey does not have a drive-through service; it is closed for all days.
What payment methods are accepted at Wingstop Downey?
Wingstop Downey accepts American Express, Discover, MasterCard, and Visa credit cards for payment.
Where is Wingstop Downey located?
Wingstop Downey is located at 8558 Firestone Blvd, Downey, CA, 90241, USA.
Are there any notable places near Wingstop Downey?
Nearby, customers can visit The Coffee Bean & Tea Leaf for coffee or Douglas Burgers 21 for different food options.
How can the Armed Forces Career Center near Wingstop help visitors?
If you're visiting Wingstop Downey and interested in military careers, the nearby Armed Forces Career Center can provide information and recruitment services.
What other services are available nearby Wingstop Downey for pet owners?
Pet owners can visit nearby stores like Petco and Just Food For Dogs, as well as the VETCO Vaccination Clinic at Petco for pet supplies and veterinary services.