McDonald's

3.8
1627 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9250 Lakewood Blvd, Downey, CA
90240, United States

Hours

Reviews

3.8
1,627 reviews
5 stars
749
4 stars
326
3 stars
227
2 stars
88
1 star
237

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unhelpful management.

Order Accuracy

Frequent complaints about incorrect orders and missing items from orders.

Cleanliness

Several reviews highlighted dirty restrooms and dining areas, indicating a lack of proper maintenance.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh meals while others received cold or poorly prepared food.

Mobile Ordering Issues

Customers experienced problems with the mobile ordering system, including lost orders and long wait times.
  • EC
    Edward Castellanos
    Jan 5, 2026
    4.0
    The manager with red hair don’t want change toys because she said is all ready opened when I was just in front her, she said since covid they not change toys and she lie to me front to my son if the toy come in box i have to open it to see what come inside come one that’s a jocking I jut go to other Macdonald’s and some one change it she literally had the bog box with other toys boxes that’s not cool my child was sad for it !
  • MY
    M/ Young
    Dec 26, 2025
    1.0
    Worst location ever. Everytime i order here from the app they will miss whole meals and sandwiches. The app has no help at all with this and wont recognize emails sent with feedback even when its 2 different ones and the ones used in the app account! Horrible taste to the food too like the chicken was cooked w feathers. Never eating here again and I ll avoid mcdonalds all together if possible. Horrible app horrible location super greedy, maybe hire some older people that are more competent not a bunch of lazy kids.
  • TP
    Tyler Potter
    Dec 17, 2025
    1.0
    Everytime I go to this specific McDonalds, my app never works, causing me to lose my rewards. Today I waited in line 10 minutes to lose my reward and not be able to get my order because their server wasn't connecting, but it happens every time I go. I tried calling and everytime I called to ask for a manager, I got hung up on. I recommend going to any other McDonalds, or even the Jack in the Box across the street.
  • MB
    Miguel Bañuelos
    Dec 12, 2025
    1.0
    Disappointed!!! Went there just to get the Grinch Salt fries. Surprise!! Gave us the fries, the special bag BUT DID NOT PUT THE INCLUDED PAIR OF SOCKS.. They didn’t even include the “special” Salt for the fries!!! It’s a promotional item and they can’t even get that right. Guaranteed I will not be going there or any McDonald’s again - FOR ANYTHING!!!
  • FP
    Felipe Diaz (Phil)
    Dec 12, 2025
    1.0
    The worse customer service, and on top of that I Oder coffee, chicken nuggets they stated we are out of coffee or chicken nuggets. Why have a restaurant open when they are out of food, and with bad customer service. Date was Sunday December 7th.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Downey, CA?

McDonald's in Downey, CA operates 24 hours a day, seven days a week.

Is McDonald's in Downey open for delivery, and what are the delivery hours?

Yes, McDonald's offers 24/7 delivery service every day of the week.