McDonald's

3.8
1620 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9250 Lakewood Blvd, Downey, CA
90240, United States

Hours

Reviews

3.8
1,620 reviews
5 stars
748
4 stars
325
3 stars
227
2 stars
88
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

While some customers enjoyed fresh and delicious food, others experienced cold or poorly prepared items.

Cleanliness

Several reviews highlighted dirty restrooms and dining areas, indicating a lack of proper maintenance.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others reported unhelpful or rude interactions.

Inconsistent Operations

Customers noted discrepancies in operating hours and issues with mobile orders, leading to frustration.
  • AR
    Anjanee Richardson
    Oct 25, 2025
    5.0
    Delicious and Fresh
  • RT
    Richie Tarango
    Oct 24, 2025
    1.0
    Terrible service, this place had 2 customers and got my order wrong. Ridiculous. The restroom looks like it hasn't been touched in weeks
  • TE
    Theriza “Riz” Evangelista
    Oct 14, 2025
    3.0
    Mobile Order Drive-Thru Experience – 10/13/25 Placed a mobile order for drive-thru pickup, but when I arrived, they couldn’t find my order. The manager had to step in and look it up. I’m trying to collect the full set of BTS TinyTan figures (really hoping to get Jung Kook or Jimin), but… look what I got. 😔 On the bright side, the burger, fries, and drink were all fresh and tasted great. 🍔🍟🥤
  • MM
    Maria Veronica Miranda
    Oct 7, 2025
    1.0
    Please save yourself the trip and avoid this location. There are better Mcdonald spots out there. Avoid it especially late at night because they post incorrect open hours. The managers close the store before the actual closing time and if you order at that time, they will willingly ignore you. Had a horrible experience ordering here for my late night shift. Got there around 11pm, cones were blocking the driveway so I had to park and walk to the front door for assistance. 4-5 people were with me waiting outside for the store managers (male and female) to acknowledge us. They saw us, and kept ignoring us. Wasted my time thinking they would be helpful. Had to cancel my order with only a few minutes left for my break. Went to another location further so I can have something and they served me a filet-o-fish with dirty bread 🤮 Felt disgusted but that's Mcdonalds branding for you. They don't care here. Just don't go here. They probably prefer not to work anyway. They can stay closed. Dont waste your money and your time. You definitely will end up "Hatin' it" 🤮
  • VM
    Vaughan Murray
    Oct 3, 2025
    3.0
    Don't believe the lies on the McDonald's own website - this location's Dining Room is NOT open 24 hours.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Downey, CA?

McDonald's in Downey, CA operates 24 hours a day, seven days a week.

Is McDonald's in Downey open for delivery, and what are the delivery hours?

Yes, McDonald's offers 24/7 delivery service every day of the week.