Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,375 reviews
5 stars
636
4 stars
243
3 stars
197
2 stars
104
1 star
195
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times being a common complaint.
Customer Service
There were numerous mentions of rude or unhelpful staff, leading to a negative perception of customer service.
Food Quality
Many reviews indicated dissatisfaction with food quality, including cold or poorly prepared items.
Cleanliness
Several customers noted issues with cleanliness, particularly in the dining area and restrooms.
Digital Ordering Issues
Customers expressed frustration with the digital ordering system and kiosk usage, preferring personal interaction.
- LMLupe MorganDec 15, 20251.0The service at this Mc Donald's is so slow. Drive thru takes so long devise the purpose of Drive thru.
- KTKatrina TimoneyDec 5, 20255.0Fast service, takes EBT and friendly servers.
- LCLucy CarrilloDec 4, 20255.0Wait, this looks like the original long running McDs on Florence Ave. & Lakewood in Downey which I have known and gone to for many years. Wrong picture I believe! Look into please. Thanks.
- ANAnthony NaranjoNov 11, 20254.0I ordered a chocolate shake and it was good.
- MRMarc RamirezNov 10, 20255.0No good for healthy have good day
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location in Downey, CA?
The McDonald's at 9475 Firestone Blvd, Downey, CA is open daily from 5:00 AM to 10:00 PM.
What time does the drive-thru open and close at this McDonald's?
The drive-thru is available daily from 4:30 AM until midnight (12:00 AM).
What delivery services are offered at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup from this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service.
Are there any schools near this McDonald's where families might visit before or after dining?
Kirkwood Christian Elementary, an elementary school, is located nearby, making it convenient for families to stop by this McDonald's after school activities.
What fast food options other than McDonald's are near this location?
Nearby fast food options include another McDonald's and Jack in the Box, both located close by for additional quick dining choices.
Are there transportation or car rental services near this McDonald's?
Yes, Hertz - Uber Downey - Firestone Boulevard and Hertz Rent A Car, as well as Thrifty Car Rental, are nearby, helping customers with transportation and car rental needs.
What amenities and services does this McDonald's location offer?
This McDonald's offers drive-thru, free WiFi, mobile ordering, McDelivery, mobile offers, and gift cards.