Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Cleanliness
Customers frequently reported dirty dining areas and bathrooms, indicating a lack of proper cleaning and maintenance.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to dissatisfaction.
Staffing Issues
Several reviews mentioned understaffing, resulting in slow service and overwhelmed employees.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.
EM
Ernestina G Martel
Dec 21, 2025
1.0
Its not a 24 hr services if you reject customer due to system update. The schedule needs tobread 4am till 2am and not 24 hr. Makes us wwaist out time coming to order food and being greated with "Sorry only uber eats or door dash our system is being updated can't take orders "
JC
JORGE HERNANDEZ (Chicuis)
Dec 13, 2025
1.0
Muy mal servicio me dieron la comida después de 30 minutos y no hay personas amables is ugly
AA
Alejandra
Dec 11, 2025
1.0
Worse McDonald’s I’ve been too. Manager was rude, kicking us out. My mom asked for napkins and manager responds saying “we’re close, they didn’t tell you guys” so rude. And the table we ate was so dirty and seen around and they don’t even clean them. Disgusting, when given the order they didn’t give me any napkins, straw, nor ketchup. Poor customer service! Stay away from this place, never again!
AM
Adriana Meza
Dec 6, 2025
1.0
La verdad muy mala experiencia el servicio muy malo los encargados párese que no saben dirigir ala jente con la que trabajan aparte les pides algo y solo hacen q no te escuchan y cuando te voltean aver te piden un min so no quieren ate der para que quitaron las bebidas de afuera la verdad los trabajadores son muy groseros aparte el restaurant esta sucio no hay quien limpie la verdad necesitan mejorar mucho pésimo todo .enverdad nesitan mejorar o cabían de personal alguien que quiera trabajar no que los tengan ahuevo haciendo lass cosas
DM
Deannine “Dani” Mustin
Nov 24, 2025
1.0
I had an issue with the drive thru once so I started just using the app to do curbside. It's probably the 3rd time I go to put my parking space in and I'm told either my order was already picked up or I didn't put in the spot number fast enough and I need to go inside or to the drive thru. What's the point of having the option if it forces you to go inside? It's only this McDonald's that it happens with. I only ordered at this one today because I was using old points that were about to expire and I live close but I'll just drive down the street.
What are the operating hours of this McDonald's location?
This McDonald's location is open 24 hours every day of the week.
Is the drive-through open all day?
Yes, the drive-through is open 24/7 every day at this location.
Can I order McDonald's for delivery?
Yes, delivery is available 24/7 and you can order online through the McDonald's delivery website or app.
What online ordering options does McDonald's provide?
You can order through the McDonald's App available on iOS and Android, or via their online ordering site.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, this location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Are there any other fast food restaurants near this McDonald's?
Yes, nearby fast food options include another McDonald's, Wendy's, Subway, and Louisiana Fried Chicken.
What nearby transit or transportation options can help me find this McDonald's?
Lakewood Blvd is a nearby transportation route, making it easier to reach the McDonald's location.
What other services can I find nearby this McDonald's for convenience?
Nearby services include Metro by T-Mobile for phone needs, Chase ATM and Chase Mortgage for banking, and Kimmy Nails and Supercuts for beauty and salon services.
Does this McDonald's offer rewards or promotions?
Yes, the MyMcDonald's Rewards program lets you earn points for free food. More info can be found at their website.