McDonald's

3.6
2050 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8855 Rosecrans Ave, Downey, CA
90242, United States

Hours

Reviews

3.6
2,050 reviews
5 stars
849
4 stars
362
3 stars
328
2 stars
148
1 star
363

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Cleanliness

Customers frequently reported dirty dining areas and bathrooms, indicating a lack of proper cleaning and maintenance.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to dissatisfaction.

Staffing Issues

Several reviews mentioned understaffing, resulting in slow service and overwhelmed employees.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.
  • EM
    Ernestina G Martel
    Dec 21, 2025
    1.0
    Its not a 24 hr services if you reject customer due to system update. The schedule needs tobread 4am till 2am and not 24 hr. Makes us wwaist out time coming to order food and being greated with "Sorry only uber eats or door dash our system is being updated can't take orders "
  • JC
    JORGE HERNANDEZ (Chicuis)
    Dec 13, 2025
    1.0
    Muy mal servicio me dieron la comida después de 30 minutos y no hay personas amables is ugly
  • AA
    Alejandra
    Dec 11, 2025
    1.0
    Worse McDonald’s I’ve been too. Manager was rude, kicking us out. My mom asked for napkins and manager responds saying “we’re close, they didn’t tell you guys” so rude. And the table we ate was so dirty and seen around and they don’t even clean them. Disgusting, when given the order they didn’t give me any napkins, straw, nor ketchup. Poor customer service! Stay away from this place, never again!
  • AM
    Adriana Meza
    Dec 6, 2025
    1.0
    La verdad muy mala experiencia el servicio muy malo los encargados párese que no saben dirigir ala jente con la que trabajan aparte les pides algo y solo hacen q no te escuchan y cuando te voltean aver te piden un min so no quieren ate der para que quitaron las bebidas de afuera la verdad los trabajadores son muy groseros aparte el restaurant esta sucio no hay quien limpie la verdad necesitan mejorar mucho pésimo todo .enverdad nesitan mejorar o cabían de personal alguien que quiera trabajar no que los tengan ahuevo haciendo lass cosas
  • DM
    Deannine “Dani” Mustin
    Nov 24, 2025
    1.0
    I had an issue with the drive thru once so I started just using the app to do curbside. It's probably the 3rd time I go to put my parking space in and I'm told either my order was already picked up or I didn't put in the spot number fast enough and I need to go inside or to the drive thru. What's the point of having the option if it forces you to go inside? It's only this McDonald's that it happens with. I only ordered at this one today because I was using old points that were about to expire and I live close but I'll just drive down the street.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours every day of the week.

Is the drive-through open all day?

Yes, the drive-through is open 24/7 every day at this location.