McDonald's

3.6
2041 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8855 Rosecrans Ave, Downey, CA
90242, United States

Hours

Reviews

3.6
2,041 reviews
5 stars
844
4 stars
364
3 stars
327
2 stars
148
1 star
358

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.

Customer Service

Numerous complaints about rude or unhelpful staff, with some customers feeling ignored or disrespected.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative experience.

Mixed Experiences

Some customers noted that service quality varied significantly, describing the location as hit or miss.
  • DG
    dw im gramma
    Nov 8, 2025
    1.0
    Worst McDonalds i have ever been too, old burgers, old patties, absolutely no sauce on any of the burgers. the fries were insanely salty, workers got attitude. Do yourself a favor just drive to the McDonalds on paramount.
  • RB
    Robson Bratio
    Nov 7, 2025
    4.0
    Very dirty bathroom and the salon was abandoned
  • PH
    Priscila Hernandez-Rodriguez
    Oct 28, 2025
    1.0
    Me and my family come here before shopping. It always takes long for our food to be ready and sometimes our food is wrong or missing. We dont want to go back and wait more to get it fixed. Will not be coming back here again.
  • NS
    noheel sandoval
    Oct 25, 2025
    1.0
    I collected a mobile order for a steak muffin from McDonald's, an item that qualifies for participation in the Monopoly game; however, I did not receive a Monopoly stamp along with my packaging. It is evident that this location has already garnered numerous unfavorable reviews; I am adding another one to your collection.
  • LE
    Leticia Estrada
    Oct 12, 2025
    1.0
    Juan B manager at store is very rude. Bought two Happy Meals and was given old Happy Meal Toys. Called and spoke to employee Stephanie who said she was a manager and was informed that they had BTS toy number 9 and 10. Waisted my time driving down to resolve with a manager Juan B and he said no. Please have a district manager contact me asap.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours every day of the week.

Is the drive-through open all day?

Yes, the drive-through is open 24/7 every day at this location.