Dunkin'

4.0
1282 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Downey, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9070 Firestone Blvd, Downey, CA
90241, United States

Hours

Reviews

4.0
1,282 reviews
5 stars
714
4 stars
233
3 stars
122
2 stars
61
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru, often exceeding 20 minutes.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and lack of attention to customers waiting in line.

Product Quality

Many customers expressed dissatisfaction with the freshness and quality of donuts and food items, noting stale products and incorrect orders.

Cleanliness

Several reviews mentioned the location's cleanliness issues, including dirty tables and unsanitary conditions.

Staff Training

Customers noted a lack of proper training among staff, leading to disorganization and poor service experiences.
  • EM
    Eric Mendez
    Dec 16, 2025
    5.0
    This is my favorite Dunkin out of all the ones I've been to
  • MM
    Mayra
    Nov 20, 2025
    1.0
    DONT COME HERE if you’re in a hurry as the drive thru people make you pull over to the side an extra 10 minutes to receive your food and twice I have had to go inside to retrace my food. And I’m writing as I’m sitting waiting 10 minutes plus for my food. And every time I come I will write another bad review until you hire more people
  • CG
    Chikis Gonzalez
    Nov 18, 2025
    2.0
    El servicio es muy lento, el dueño del negocio debería de poner mínimo 5 empleados porque se tardan mucho para servir lo que uno ordena 🤨🫣🫣🫣
  • DA
    Daniel Amaro
    Nov 7, 2025
    4.0
    I’ve been coming to this location since opening Downey. Coffee is always fresh and good, I don’t recommend the food items or donuts; overpriced and not that great. I notice the donuts are getting smaller, definitely not fresh, they taste stale. I know this because they are drop off in the middle of the night by a process center delivery driver. Customer service is great, youngsters but never had issues with their attitudes, always professional for what I have seen.
  • RR
    R R
    Oct 23, 2025
    1.0
    I been coming here very early in the morning every day for the pass 2 years. Noticeable change of staff no trained with any customers greetings….like a simple GOOD MORNING. Also basic knowledge that when you bag a frosted chocolate donut, you DONT bag it upside down!!

Frequently Asked Questions About Dunkin'

What are the holiday drink options available at Dunkin' in Downey, CA?

During the holiday season, Dunkin' Downey offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the operating hours for Dunkin' at 9070 Firestone Blvd, Downey?

Dunkin' is open Monday to Friday from 4:30 AM to 10:00 PM, and on Saturday and Sunday from 5:00 AM to 10:00 PM.