Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Promenade at Downey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
504 reviews
5 stars
256
4 stars
114
3 stars
42
2 stars
28
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and long wait times, particularly during busy hours.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about undercooked rice, missing ingredients, and small portions.
Cleanliness
Customers noted that the restaurant often appeared dirty, with unclean tables and food on the floor.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff members and good service experiences.
Ingredient Availability
Many reviews mentioned that the location frequently runs out of key ingredients, especially during peak hours.
- CTChristopher Taylor6 days ago5.0Nice
- ARAlessandra ROct 29, 20251.0Bad service from Manager
- PBPerkins BrothersOct 26, 20255.0Food was excellent as always, atmosphere was okay ,service was great however, lining up to make our order was confusing!
- CCCoughyOct 19, 20251.0This chipotle sucks, get a new manager or something, and get that tall young big lady behind the counter!
- DZDesiree ZunigaOct 2, 20255.0Friendly and good customer service.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Promenade at Downey offer?
Chipotle specializes in Mexican fast-casual cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at Promenade at Downey?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Promenade at Downey offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery options for customer convenience.
Where is Chipotle Mexican Grill located in Downey?
It is located at 8890 Apollo Way, Downey, CA 90242, United States.
How can I place an order online for Chipotle Promenade at Downey?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does Chipotle Promenade at Downey accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services for events.
Are the ingredients used at Chipotle Promenade at Downey natural and sustainably sourced?
Yes, Chipotle serves real food made from 53 real ingredients adhering to humane and sustainable farming practices without artificial colors, flavors, or preservatives.
Is Chipotle Promenade at Downey welcoming and inclusive to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
What nearby restaurants can I visit before or after dining at Chipotle Promenade at Downey?
Nearby restaurants include MOD Pizza, Bar Louie, Panera Bread, The Olive RestoBar, and Gaucho Grill Argentine Steakhouse, offering a variety of cuisines to explore.
Are there any nearby cafes or juice bars close to Chipotle Promenade at Downey?
Yes, nearby cafes and juice bars include Movita Juice Bar, One Twelve Caffe, 7 Leaves Cafe, and Ding Tea, perfect for a beverage or light snack before or after your meal.
Is there an EV charging station near Chipotle Promenade at Downey?
Yes, an EVgo electric vehicle charging station is located nearby, making it convenient for customers with electric cars.