Brand Certified
Chipotle Mexican Grill
3.9(508 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
8890 Apollo Way, Downey, CA
90242, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(562) 803-4354
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/downey/8890-apollo-way?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2446
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Promenade at Downey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
508 reviews
5 stars
257
4 stars
114
3 stars
42
2 stars
29
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, cold food, and inconsistent portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and long wait times.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and food on the floor.
Ingredient Availability
Customers frequently mentioned that the location often runs out of key ingredients, especially during peak hours.
Positive Staff Interactions
Despite the negative feedback, some reviews praised specific staff members for their friendliness and helpfulness.
- MSMarissa SaucedoFeb 5, 20262.0I saw the manager temping the food with a hot pot instead of actually temping the food, as someone who works in food service, this is seriously so careless and so disgusting to see. No reason for them not to have chicken at 9 PM. Went to a chipotle down the street where they had everything and their restaurant was clean.
- ADAnthony DuranJan 30, 20261.0Portion size is ridiculously not what you pay for
- DDDhruv DesaiDec 9, 20251.0Don’t order online at this location. They always skimp. Most my bowl was rice. 5-6 pieces of chicken, 5-8 grains of beans and couple tablespoon of the salsas. Happens allll the time at this location or I wouldn’t be writing this. never again!
- CTChristopher TaylorNov 18, 20255.0Nice
- PBPerkins BrothersOct 26, 20255.0Food was excellent as always, atmosphere was okay ,service was great however, lining up to make our order was confusing!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Promenade at Downey offer?
Chipotle specializes in Mexican fast-casual cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at Promenade at Downey?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Promenade at Downey offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery options for customer convenience.
Where is Chipotle Mexican Grill located in Downey?
It is located at 8890 Apollo Way, Downey, CA 90242, United States.
How can I place an order online for Chipotle Promenade at Downey?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does Chipotle Promenade at Downey accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services for events.
Are the ingredients used at Chipotle Promenade at Downey natural and sustainably sourced?
Yes, Chipotle serves real food made from 53 real ingredients adhering to humane and sustainable farming practices without artificial colors, flavors, or preservatives.
Is Chipotle Promenade at Downey welcoming and inclusive to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
What nearby restaurants can I visit before or after dining at Chipotle Promenade at Downey?
Nearby restaurants include MOD Pizza, Bar Louie, Panera Bread, The Olive RestoBar, and Gaucho Grill Argentine Steakhouse, offering a variety of cuisines to explore.
Are there any nearby cafes or juice bars close to Chipotle Promenade at Downey?
Yes, nearby cafes and juice bars include Movita Juice Bar, One Twelve Caffe, 7 Leaves Cafe, and Ding Tea, perfect for a beverage or light snack before or after your meal.
Is there an EV charging station near Chipotle Promenade at Downey?
Yes, an EVgo electric vehicle charging station is located nearby, making it convenient for customers with electric cars.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
- Official website
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