Brand Certified
Chipotle Mexican Grill
3.9(607 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
8500 Firestone Blvd, Downey, CA
90241, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(562) 861-4988
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/downey/8500-firestone-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=737
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Downey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
607 reviews
5 stars
312
4 stars
116
3 stars
52
2 stars
39
1 star
88
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the freshness and flavor of the food, there were significant complaints about undercooked meat, small portions, and even foreign objects found in meals.
Service Issues
Numerous reviews highlighted poor service, including long wait times, unhelpful staff, and incorrect orders, leading to customer frustration.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans, which negatively impacted their dining experience.
Atmosphere
The atmosphere received mixed reviews; while some found it pleasant and well-maintained, others noted it was often chaotic and poorly managed.
- AZAna Zavala3 days ago5.0I’ve consistently had a great experience at this Chipotle since they first opened to the public. The kitchen runs like a well-oiled machine—ingredients are fully stocked, fresh, and constantly being replenished (unless you catch them right before closing, which is understandable). The meats are always perfectly cooked—juicy, flavorful, and well-seasoned, never dry or overdone. I’ve never had to wait because something was missing or still cooking; everything is prepared and ready to go. What really elevates the experience is the atmosphere. The restaurant is clean, calm, and well-maintained, making it a pleasant place to dine in. This location clearly takes pride in both their food and their service, and it shows every time. Highly recommend. 🌯✨
- JPJohn PorkFeb 24, 20265.0some time ago, I had a craving for chips and guac while at work so I went to chipotle to satisfy my craving. I got my chips and guac and indulged into them. The guac was so good. Very limey and not too salty and a little kick from the jalapenos. The guac was amazing and I just had to show some love to whoever made it. I asked the staff to see who made the guac to leave them a tip but they had told me that he was on his break. Very flavorful guac. 10/10, would recommend.
- EJEdward JacksonFeb 24, 20265.0I came here for lunch a while back because I was having a really rough day and needed some comfort food. When i walked in, I was greeted very nicely by a tall gentlemen. He was quick, attentive, and cracked jokes here and there. His service was so good, that I decided to spoil myself and get double chicken and add guac to my bowl. In addition, I even got myself a large bag of chips and a strawberry Poppi. The great experience didn't stop there. The guac was FILLED with flavor and it made the bowl taste so much better. The best guac I have had out of all my visits. I asked the staff who made it and to my surprise the tall gentlemen confessed that he had made it. Great experience and just needed to put that out there. Amazing experience.
- CGCharlie GFeb 22, 20265.0This is one of the best Chipotle stores. As a loyal Chipotle customer I’ve been to dozens of their stores and this is my favorite! If they handed out Michelin stars to best-tasting fast casual restaurants, this place would absolutely get one! The food is well spiced and fresh. Also the staff are pretty friendly and amazing at their jobs! Keep up the good work and don’t cut corners on hiring, training and coaching great staff!
- ALAsencio LosAngelesFeb 17, 20261.0Meat isnt cooked its medium rare. Disgusting they used to cook it well.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Downey offer?
Chipotle Mexican Grill in Downey offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill in Downey?
Chipotle Mexican Grill in Downey is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Downey offer pickup and delivery services?
Yes, Chipotle in Downey offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Downey?
You can order online via their website https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Can I contact Chipotle Mexican Grill in Downey by phone or email?
Yes, you can call them at +1 562-622-1987 or email at ca.0737.downey@chipotle.com.
Where is Chipotle Mexican Grill located in Downey?
It is located at 8500 Firestone Blvd, Downey, CA 90241, near landmarks such as Downey High School, Coffee Bean & Tea Leaf, Civic Light Opera House, and Chase Bank.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in Downey?
Nearby places include DSS Shoes Outlet for shopping, Downey High School, Chase Bank, and Coffee Bean & Tea Leaf for a coffee break.
Are there any other dining options near Chipotle Mexican Grill in Downey?
Yes, nearby dining options include Panda Express for Chinese cuisine and El Cantarito 44 for a different restaurant experience.
What services does Chipotle Mexican Grill in Downey provide for customers?
They provide online orders, web and mobile delivery, catering, gift cards, and accept credit cards.
How can nearby services like The UPS Store 5461 and Kids Birthday Parties Bounce House assist customers of Chipotle Mexican Grill in Downey?
The UPS Store 5461 offers printing and delivery services which can complement catering orders, and Kids Birthday Parties Bounce House can supply party rentals for events catered by Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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