Chipotle Mexican Grill

3.9
596 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Downey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8500 Firestone Blvd, Downey, CA
90241, United States

Hours

Reviews

3.9
596 reviews
5 stars
307
4 stars
114
3 stars
51
2 stars
39
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold meals, small portions, and foreign objects found in food.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables, overflowing trash cans, and unclean food preparation areas.

Service Issues

Customers frequently mentioned poor service, including long wait times, rude staff, and incorrect orders.

Inconsistent Experience

While some customers enjoyed their meals and service, many others expressed disappointment, indicating a lack of consistency across visits.
  • AM
    Antonio Martinez
    Dec 22, 2025
    1.0
    I had to wait for chicken to be ready and when was finally ready to serve THEY DIDN'T PUT THE GUAC!!!and I paid for it. Not going back to these location
  • TL
    Tiffany Leon
    Dec 9, 2025
    4.0
    Clean and yummy
  • EE
    Emma
    Nov 30, 2025
    1.0
    I usually don’t leave reviews, but this one needed to be said. I ordered a burrito bowl last night and found an actual stone in my food. Quality control at this location clearly needs serious attention. wouldn’t recommend and would never go back to this location
  • TC
    Tayten Collins
    Nov 17, 2025
    1.0
    The food taste is so bad I wanna throw up I order extra meat and didn’t receive it the chips are extremely stale the workers here are rude lazy and unprofessional
  • DD
    Dan
    Oct 12, 2025
    2.0
    The big tall lady that speaks spanish with glasses and long hair, if you see this lady behind the counter just walk away. She gives very little portions and does not know her own menu. Twice I have had poor service and food when she was working.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Downey offer?

Chipotle Mexican Grill in Downey offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Downey?

Chipotle Mexican Grill in Downey is open every day from 10:30 AM to 11:00 PM.