Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Downey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
593 reviews
5 stars
307
4 stars
113
3 stars
51
2 stars
39
1 star
83
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food quality, including cold meals, small portions, and foreign objects found in food.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and overflowing trash cans.
Inconsistent Experience
While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency across visits.
Staffing Problems
Several reviews mentioned being understaffed, leading to long lines and slow service.
- TCTayten CollinsNov 17, 20251.0The food taste is so bad I wanna throw up I order extra meat and didn’t receive it the chips are extremely stale the workers here are rude lazy and unprofessional
- GRGiovanny ROct 14, 20255.0Good food
- DDDanOct 12, 20252.0The big tall lady that speaks spanish with glasses and long hair, if you see this lady behind the counter just walk away. She gives very little portions and does not know her own menu. Twice I have had poor service and food when she was working.
- ECEsther COct 7, 20251.0Service was terrible, machines watered down , they never answer the phone and girl gave me a whole different order didn’t realize until I got home which is 30 min away so I couldn’t go back. Never coming here again!
- THTraci HakimOct 4, 20254.0I was there around 5:45pm and my food was cold I have been here several times and I had the same experience. I go to different Chipotle and the meat is always hot .
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Downey offer?
Chipotle Mexican Grill in Downey offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill in Downey?
Chipotle Mexican Grill in Downey is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Downey offer pickup and delivery services?
Yes, Chipotle in Downey offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Downey?
You can order online via their website https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Can I contact Chipotle Mexican Grill in Downey by phone or email?
Yes, you can call them at +1 562-622-1987 or email at ca.0737.downey@chipotle.com.
Where is Chipotle Mexican Grill located in Downey?
It is located at 8500 Firestone Blvd, Downey, CA 90241, near landmarks such as Downey High School, Coffee Bean & Tea Leaf, Civic Light Opera House, and Chase Bank.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in Downey?
Nearby places include DSS Shoes Outlet for shopping, Downey High School, Chase Bank, and Coffee Bean & Tea Leaf for a coffee break.
Are there any other dining options near Chipotle Mexican Grill in Downey?
Yes, nearby dining options include Panda Express for Chinese cuisine and El Cantarito 44 for a different restaurant experience.
What services does Chipotle Mexican Grill in Downey provide for customers?
They provide online orders, web and mobile delivery, catering, gift cards, and accept credit cards.
How can nearby services like The UPS Store 5461 and Kids Birthday Parties Bounce House assist customers of Chipotle Mexican Grill in Downey?
The UPS Store 5461 offers printing and delivery services which can complement catering orders, and Kids Birthday Parties Bounce House can supply party rentals for events catered by Chipotle.