Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with many experiencing long wait times of 30 minutes or more.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed their meals, others reported cold food and poorly prepared items.
Customer Service
Customer service experiences varied, with some staff receiving praise for their friendliness, while others were criticized for rudeness and lack of attentiveness.
Cleanliness
Several reviews mentioned cleanliness issues within the dining area, with dirty tables and unsanitary conditions noted.