While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Diamond Bar,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers consistently praised the friendly and attentive service from staff, highlighting specific employees for their exceptional hospitality.
Cleanliness
The restaurant received numerous compliments for its cleanliness and well-maintained environment, making it a pleasant dining experience.
Food Quality
Many reviews noted the deliciousness and freshness of the food, particularly the chicken, although there were occasional mentions of inconsistency in portion sizes.
Pricing Concerns
Some customers expressed dissatisfaction with higher prices compared to other locations, feeling that the value did not always match the cost.
Atmosphere
The overall atmosphere was described as welcoming and cozy, contributing to a positive dining experience.
JK
jin kim
Nov 12, 2025
5.0
Great place to enjoy with friendly service
ED
Esther Delgado
Oct 9, 2025
5.0
Excelente servicio excelente personal
KM
Kendra Martinez
Oct 3, 2025
5.0
The restaurant was spotless, the staff was welcoming, and the serving size was perfect. It was such a pleasant experience, and I’d be happy to return. Thanks Axel for helping me
DR
Disbeth Reynoso
Oct 3, 2025
5.0
El Pollo Loco – Chicken So Good, I Considered Proposing
Listen, I came for chicken and left questioning my loyalty to all other fast food. El Pollo Loco’s fire-broiled chicken is so good it should be illegal—or at least come with a warning: May cause spontaneous happy dancing. Juicy, smoky, and seasoned like someone's abuela put a spell on it. 10/10 would betray my diet again. Shout to the Manager Axel! extraordinary service.
What are the operating hours of El Pollo Loco in Diamond Bar?
El Pollo Loco in Diamond Bar is open Monday through Thursday from 9:30 AM to 10:00 PM, and Friday through Sunday from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Diamond Bar?
El Pollo Loco is located at 1220 S Diamond Bar Blvd, Suite B, Diamond Bar, CA 91765, USA.
Can I order delivery from El Pollo Loco in Diamond Bar?
Yes, El Pollo Loco offers delivery service for customers in Diamond Bar.
What payment options are accepted at El Pollo Loco in Diamond Bar?
El Pollo Loco accepts American Express, Discover, Visa, and payment by check.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco in Diamond Bar offers catering services.
How can I access the menu and place an order online for El Pollo Loco?
You can view the menu at http://www.elpolloloco.com/our-food/ and place an order online at https://order.elpolloloco.com/menu/s-diamond-bar-blvd-grand-ave.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby, you can visit Flavor Noodle House for Chinese cuisine, Stargaze Salon for beauty services, or Its A Grind Coffee House for coffee and cafe treats.
Is there a pharmacy close to El Pollo Loco if I need to pick up prescriptions after my meal?
Yes, Albertsons Pharmacy is located nearby El Pollo Loco in Diamond Bar for your prescription and drugstore needs.
Are there other dining options near El Pollo Loco in Diamond Bar?
Yes, nearby dining options include Suki Suki for sushi, Old Chengdu Restaurant for Chinese food, and Round Table Pizza for pizza lovers.
Does El Pollo Loco provide free Wi-Fi for guests?
Yes, El Pollo Loco offers free Wi-Fi to its customers.