El Pollo Loco

4.4
628 reviews
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Business Details

1220 S Diamond Bar Blvd, Diamond Bar, CA
91765, United States
(909) 860-2127
https://restaurants.elpolloloco.com/ca/diamond-bar/1220-s-diamond-bar-blvd
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Diamond Bar,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
1220 S Diamond Bar Blvd, Diamond Bar, CA
91765, United States

Hours

Reviews

4.4
628 reviews
5 stars
413
4 stars
120
3 stars
49
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and attentive service, highlighting specific staff members for their exceptional hospitality.

Cleanliness

The restaurant is frequently noted for its cleanliness and well-maintained environment, contributing to a pleasant dining experience.

Food Quality

Many reviews commend the food for being fresh, flavorful, and well-prepared, although there are occasional mentions of inconsistency in portion sizes.

Pricing Concerns

Some customers expressed dissatisfaction with higher prices compared to other locations, feeling that the value did not always match the cost.

Operational Issues

A few reviews pointed out issues with service hours and delivery problems, indicating a need for better communication and management in these areas.
  • MB
    Marisol Betancourt
    Dec 8, 2025
    1.0
    This location apparently closes 30 minutes before their posted closing time and when one employee welcomes you the other tells you they’re closed and no longer serving by 9:30pm. Very unprofessional and deceiving. Either change your posted hours of operation or hire workers that actually want to work.
  • AS
    Arthur Sahakyan
    Dec 5, 2025
    5.0
    Best service ever!!
  • JK
    jin kim
    Nov 12, 2025
    5.0
    Great place to enjoy with friendly service
  • ED
    Esther Delgado
    Oct 9, 2025
    5.0
    Excelente servicio excelente personal
  • DR
    Disbeth Reynoso
    Oct 3, 2025
    5.0
    El Pollo Loco – Chicken So Good, I Considered Proposing Listen, I came for chicken and left questioning my loyalty to all other fast food. El Pollo Loco’s fire-broiled chicken is so good it should be illegal—or at least come with a warning: May cause spontaneous happy dancing. Juicy, smoky, and seasoned like someone's abuela put a spell on it. 10/10 would betray my diet again. Shout to the Manager Axel! extraordinary service.
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Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Diamond Bar?

El Pollo Loco in Diamond Bar is open Monday through Thursday from 9:30 AM to 10:00 PM, and Friday through Sunday from 10:00 AM to 10:00 PM.

Where is El Pollo Loco located in Diamond Bar?

El Pollo Loco is located at 1220 S Diamond Bar Blvd, Suite B, Diamond Bar, CA 91765, USA.