Taco Bell

3.8
1012 reviews
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Business Details

12975 Palm Drive, Desert Hot Springs, CA
92240, United States
(760) 251-3042
https://locations.tacobell.com/ca/desert-hot-springs/12975-palm-drive.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12975 Palm Drive in Desert Hot Springs. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12975 Palm Drive, Desert Hot Springs, CA
92240, United States

Hours

Reviews

3.8
1,012 reviews
5 stars
470
4 stars
189
3 stars
139
2 stars
70
1 star
144

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude or unhelpful, and long wait times for assistance.

Food Quality

Feedback on food quality was mixed; while some enjoyed the taste, others complained about cold or poorly prepared items.

Cleanliness and Atmosphere

Several customers noted concerns about cleanliness and the presence of homeless individuals around the location.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
  • XJ
    Xavier Johnson
    Nov 15, 2025
    1.0
    Its the worst taco bell ever
  • ZN
    Zac Norman
    Nov 10, 2025
    1.0
    I feel so bad for the workers inside. I am currently still waiting in the drive-through as I write this and it has been 25 minutes in the drive-through. Staff your restaurants better please. If there was an exit lane, I would use it. I am trapped. This is ridiculous. Update: I talked to the one worker that was assigned a shift. She is the only one on right now working the whole store herself she should be given a raise and promoted to management immediately. I cannot believe that they would staff someone by themselves. What a joke
  • JJ
    Jasper Jones
    Oct 22, 2025
    1.0
    Too who it my concern. I love taco bell here in my small community but after this experience I WILL NEVER COME HERE AGAIN. If I have a issue with my order not being placed correctly by staff instead of going to the receipt as If I took the order and made the food do the right thing and make it right with the customer. After nearly 37 dollars spent waste of my hard earned dollars. With a struggling economy at the moment every customer matters. Business starts with self accountability. I will spend my money at your competitor moving forward. Have great day.
  • TC
    T0nY “WoOzy” Corral
    Oct 14, 2025
    3.0
    I was hungry it was about afternoon time so my lunchbox I order was great. I made it in time for the classic original crunch wrap & double decker and enjoyed it. The staff were young crowd so couldn't expect to highly on customer service but they got order correctly.
  • AG
    Ally G
    Oct 11, 2025
    1.0
    I always hesitate ordering from here because every time I do I always get my order wrong or they give me someone else’s order. The last time I had enough of it and went to get my order corrected and the manager there, idk if she’s the manager or not, was either having a bad day or was upset I came to get my order right but she was extremely rude.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 8:00 AM to 12:00 AM Monday through Thursday, and until 1:00 AM on Friday.

Does this Taco Bell location offer online ordering?

Yes, you can order online ahead for pickup or delivery via their website or mobile app.