Taco Bell

3.8
1011 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 12975 Palm Drive in Desert Hot Springs. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12975 Palm Drive, Desert Hot Springs, CA
92240, United States

Hours

Reviews

3.8
1,011 reviews
5 stars
469
4 stars
189
3 stars
139
2 stars
71
1 star
143

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting over 30 minutes.

Staff Behavior

Feedback indicated a mix of staff attitudes, with some customers experiencing rudeness and poor customer service, while others praised individual employees.

Food Quality

Several customers expressed disappointment with food quality, citing stale items and incorrect portion sizes.

Cleanliness and Environment

Concerns were raised about cleanliness and the presence of homeless individuals around the restaurant, affecting the dining experience.
  • AC
    anthony chavez
    Dec 1, 2025
    2.0
    Order food for the family through the app. Took me 15 min to go though the drive thru for the employee tell me everything was in the bag. Got home and was missing 3 of my items. Had to go back. This has been an ongoing issue. I would have rather them park me and get my order correct than to have me drive twice to the restaurant to get my order. Again, 98% of the time I order there they mess it up. Going forward I’ll be taking my business elsewhere and if I do order at this restaurant, I’ll make sure to order 2 items so I get my whole order.
  • XJ
    Xavier Johnson
    Nov 15, 2025
    1.0
    Its the worst taco bell ever
  • ZN
    Zac Norman
    Nov 10, 2025
    1.0
    I feel so bad for the workers inside. I am currently still waiting in the drive-through as I write this and it has been 25 minutes in the drive-through. Staff your restaurants better please. If there was an exit lane, I would use it. I am trapped. This is ridiculous. Update: I talked to the one worker that was assigned a shift. She is the only one on right now working the whole store herself she should be given a raise and promoted to management immediately. I cannot believe that they would staff someone by themselves. What a joke
  • JJ
    Jasper Jones
    Oct 22, 2025
    1.0
    Too who it my concern. I love taco bell here in my small community but after this experience I WILL NEVER COME HERE AGAIN. If I have a issue with my order not being placed correctly by staff instead of going to the receipt as If I took the order and made the food do the right thing and make it right with the customer. After nearly 37 dollars spent waste of my hard earned dollars. With a struggling economy at the moment every customer matters. Business starts with self accountability. I will spend my money at your competitor moving forward. Have great day.
  • TC
    Tony “WoOzy” Corral
    Oct 14, 2025
    3.0
    I was hungry it was about afternoon time so my lunchbox I order was great. I made it in time for the classic original crunch wrap & double decker and enjoyed it. The staff were young crowd so couldn't expect to highly on customer service but they got order correctly.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 8:00 AM to 12:00 AM Monday through Thursday, and until 1:00 AM on Friday.

Does this Taco Bell location offer online ordering?

Yes, you can order online ahead for pickup or delivery via their website or mobile app.