Subway

3.8
301 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Desert Hot Springs Subway® Restaurant at 14212 Palm Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
14212 Palm Drive, Desert Hot Springs, CA
92240, United States

Hours

Reviews

3.8
301 reviews
5 stars
147
4 stars
56
3 stars
33
2 stars
9
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like incorrect orders, stale bread, and food safety concerns.

Cleanliness

Several reviews mention cleanliness issues, with reports of dirty conditions both inside and outside the restaurant.

Order Accuracy

Numerous complaints about incorrect orders, especially with online and mobile orders, leading to frustration among customers.

Pricing

Customers frequently commented on high prices, with some feeling that the value does not match the cost of the food.
  • PC
    passion cardenas
    Oct 24, 2025
    5.0
    There was a rude guest in line ahead of me that was disrespectful the moment she walked in, nothing to do with the amazing treatment and professionalism both marcos and his coworker had :)) shoutout to them for holding it down and keeping their amazing attitude up!
  • AH
    Antoine Herdez
    Jul 21, 2025
    1.0
    I came here and was at the end of the worst customer service. A worker named Katrina was very rude to me. She made stark remarks about my order and myself. I felt very disrespected. I also noticed she was very disrespectful to the other workers as well berating them. All this for a simple sandwich order. I asked her for information to speak with a manager and received none. Will not be returning if disrespect continues.
  • JC
    Jesse Cardenas
    Jun 25, 2025
    1.0
    They block you on the app if you use coupons. If the order goes through somehow they cancel
  • TK
    Traveling Kupo
    Jun 7, 2025
    1.0
    $1.50 for a water cup with ice. That is ridiculous but thats bad management or he just wants the homeless out because that would make anyone run the other way.
  • SV
    Sandy Vrabel
    Nov 7, 2022
    5.0
    Love their sandwiches.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 14212 Palm Drive, Desert Hot Springs?

The Subway restaurant is open every day from 9:00 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, this Subway offers catering services to meet your event needs.