Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and issues with order accuracy.
Food Quality
While some customers enjoyed their meals, many noted inconsistencies in food quality, including overcooked items and incorrect orders.
Cleanliness
The cleanliness of the restaurant varied, with some praising the cleanliness while others reported unsanitary conditions.
Pricing Concerns
Several reviews mentioned high prices relative to the quality of food, leading to dissatisfaction among customers.
Self-Service Experience
Many customers expressed frustration with the shift to self-service kiosks, feeling it detracted from the overall dining experience.
GE
Gerald Essenberg
Nov 17, 2025
4.0
I have been to MANY McDonald's restaurants. This place is different, in a good way. I placed my order through the app and while waiting, some manager asked me if everything was alright. Super! Then a friendly young lady employee walked by me with a welcoming, warm smile. She did orders delivery on the parking section, cleaned up the restaurant, and when I got my food, she came over to my table, asking me if everything was okay. I asked for something and she immediately brought it to me, with a smile! The food (Big Mac Meal) was fresh and exactly what I ordered. The Big Mac was spot on, just like the pictures! No wonder this place won a prize for best service. In all these many years visiting McDonald's restaurants, this one stands out! Old school quality!
Now I forgot her name: Ashain? Kudos to you! You have great service skills!
DB
Dan Bodenheimer
Nov 17, 2025
4.0
Very slow drive through, but fries were fresh and hot
BC
B Curtis.
Nov 9, 2025
5.0
BEST McDonalds I have ever been to. Thank you Eduardo great sincere service.
Clean. Friendly good music family atmosphere. Award winning service
LP
LakeSM Petsitter
Nov 8, 2025
4.0
I typically love McDonald's unsweetened iced tea. today it was really watery. Their value menu sure went up in price! it's now 5 bucks for a McChicken. the workers at this location are very friendly and hard-working, the good review is for them.
DA
Dario Aguilar
Nov 2, 2025
1.0
Very poor customer service. Waited in line for assistance over 10 minutes without any acknowledgment.
Staff will look at you can ignore yiu