Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some customers praised friendly and attentive staff, others reported rude behavior and poor service.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Drive-Thru Efficiency
Customers expressed frustration with slow drive-thru service and long wait times, particularly during busy hours.
Food Quality
Food quality received varied feedback, with some customers enjoying fresh and hot meals, while others reported cold or poorly prepared items.
Cleanliness
The location is generally noted for being clean, contributing positively to the overall experience.
SS
Stephanie Swee
Oct 19, 2025
1.0
This location needs a kiosk.
I was trying to redeem an offer on my app because it was free item. I don’t know if my order was in or the app went in because the employee walked away from the register since it was the end of the shift. I didn’t get a receipt since the tab didn’t close yet. When I got my receipt, my order was sitting on the counter for like 7 minutes since they finished my order without finalizing my order.
Get a kiosk to boost efficiency at this point.
KC
kaki cen
Oct 3, 2025
5.0
think this is one of the nicest McDonald’s locations I’ve ever visited! Today I redeemed an apple pie and ordered a coffee. Since my coffee was still being made, I was asked to wait in drive-thru spot #2. After just a few minutes, my coffee was ready.
The staff member who served me was incredible — so thoughtful, attentive, and friendly! He reminded me to be careful because the coffee was hot, and even through his smile I could feel his kindness. I truly believe he might be a manager because of how professional and caring he was.
Such wonderful service really made my day — extremely thoughtful and attentive in every little detail!
PK
P Kim
Oct 1, 2025
5.0
Definitely one of the best McDonald’s in the Bay Area. My kids always enjoy coming here.
KG
Kurt GoKrazy
Sep 27, 2025
3.0
Terrible drive thru. Can't handle more than one car at a time. Can only handle drinks, order any food and you will wait for 10+ minutes in the parking lot.
DN
David Newton
Sep 23, 2025
5.0
I used a machine to order. Food was brought to our table. It tasted warm and good. A+ 5 star rating.
What are the regular opening hours for McDonald's at 10000 Crow Canyon Rd, Danville?
McDonald's is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, the McDonald's at 10000 Crow Canyon Rd offers drive-thru service from 5:30 AM to midnight Sunday through Thursday, and until 12:30 AM on Friday and Saturday.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to midnight, except on Friday and Saturday when it extends to 12:30 AM.
What types of pickup and delivery services does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from this McDonald's using a mobile app?
You can order through the McDonald's app available on the Apple App Store and Google Play Store using the provided links.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's location?
Yes, McDonald's at this location offers WiFi service.
Are there any nearby coffee shops if I want a different option near McDonald's?
Near McDonald's you can visit Starbucks, which is also a coffee shop and smoothie/juice bar, offering a variety of drinks.
What nearby services are available if I want a haircut close to McDonald's?
Sport Clips Haircuts of Danville, HairMasters, Hair by Tammy, and Supercuts are nearby hair salons and barbers you can visit.
What local dessert options are available near McDonald's for a sweet treat?
Nearby dessert options include Baskin-Robbins, known for ice cream and bakery items, and East Bay Bakery, which offers bakery goods and smoothies.