Domenico's Delicatessen

4.4
327 reviews

About

Deli

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Domenico's Delicatessen
682 Hartz Ave, Danville, CA
94526, United States

Hours

Reviews

4.4
327 reviews
5 stars
238
4 stars
46
3 stars
15
2 stars
8
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for their freshness and variety of ingredients, though some noted inconsistencies in portion sizes and quality.

Customer Service

Mixed reviews on service; while some customers experienced friendly and attentive staff, others reported poor service and lack of acknowledgment from employees.

Hygiene Concerns

Multiple reviews raised concerns about staff not wearing gloves while preparing food, leading to dissatisfaction regarding hygiene standards.

Wait Times

Many customers mentioned long wait times for orders, especially during busy hours, which affected their overall experience.

Pricing Issues

Several reviews indicated that customers felt the prices were high relative to the portion sizes and quality of food received.
  • JF
    Jeannette Ford
    Dec 11, 2025
    5.0
    I was in the mood for a really nice tasty bowl of chicken soup and didn’t know where to go to. I checked online and Domenico’s had great reviews and I’m happy to say that the soup was so good that I decided to order a catering amount for my Christmas Eve dinner to share with my family!!! Highly recommend this delicious delicatessen!
  • DM
    Drew Mackey
    Dec 3, 2025
    1.0
    I'm sad writing this negative review because I've been to this deli (cold side) multiple times for lunch and have always enjoyed my experience. Sadly today was not a good service experience on the cafe side that serves hot offerings. Normally I get a cold deli sandwich but today I wanted to try the Special Roast beef panini with chipotle sauce, lettuce, and tomato. I walked into the cafe and had my heart set on that special that I saw written beautifully on the chalk board. Surprisingly there were no other customers in the restaurant just staff busily working on orders. As I stood under the "Order Here" sign waiting I did not get any greeting or acknowledgment from any of the staff. I wasn't too bothered about not receiving any attention from the staff because I've worked in a cafe and know that lunch gets busy so I assumed they were just working hard and would get to me soon especially since no other customers were inside. About a minute later another man walked in after me at which point someone said "oh we'll be right with y'all." I was curious why they waited until then to acknowledge the line but again figured they were just busy. Then a staff member walked up to the register right in front of were I was standing under the "Order Here" sign, ignored me and asked the guy BEHIND me if they could help him and he proceeded to order. I was in shock because I was the only one in the restaurant before the other customer entered after me and I know all the staff saw me and made eye contact with me. All I could think of saying was, "sooo...am I invisible???" None of the staff said a word. The customer behind me said "oh I thought you already ordered." I was so confused and upset I just calmly turned around and walked out. Sadly I will not return to this restaurant and will sadly tell others about the poor customer service I experienced. To some this may not be a big deal but to those who know. This is information is very helpful and I hope you never experience what I felt today. My appetite is gone. I was able to speak to the manager and offer feedback. She was GREAT and I'm sad I didn't think to ask her name. She offered to give me something on the house but I let her know I was no longer hungry but I appreciate her acknowledgement so much. I thank her attempting to make things right. Unfortunately I still will not be back, but I wish her all the best because she alone deserves 5 stars today.
  • GN
    George N
    Nov 9, 2025
    2.0
    Quite a long wait (20 min) for a sandwich but really disappointed when quite a few people after us were served first. We just ordered 2 sandwiches. Nice foccacia on one but pretty bland turkey sandwich. Tuna sandwich would have been better if they toasted both sides of the bread instead of just the top! Nice outdoor seating. Wanted to like it but not inclined to go back.
  • BG
    Blake Gregory
    Nov 6, 2025
    1.0
    Go to a beach hut deli way better value without the snobby people
  • JS
    J S
    Oct 21, 2025
    5.0
    Small to eat at during lunch hour, great customer service and food.