Chipotle Mexican Grill

3.1
168 reviews
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About

Mexican Restaurant
Chipotle Danville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
33 Railroad Ave, Danville, CA
94526, United States

Hours

Reviews

3.1
168 reviews
5 stars
56
4 stars
26
3 stars
17
2 stars
16
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling disrespected during their interactions.

Food Quality

Customers reported issues with food quality, including small portions, incorrect orders, and unsatisfactory taste, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.

Service Speed

Many customers experienced long wait times and slow service, particularly during peak hours, which detracted from their overall experience.
  • AA
    AnnaBananas
    Dec 19, 2025
    1.0
    Past 4 times I’ve gone the have been out of chicken among other ingredients and been in zero hurry to restock. The workers are not trained properly and can’t move fast. One Employee didn’t know how to wrap a burrito and her boss had to fix it The costumer service is also horrible the employees act like they hate you and their jobs, normally I would chalk it up to a bad day but four times without fail is obnoxious. One lady wouldn’t even talk to me I asked when the chicken would be back in stock, she just glared at me and the tapped a sign the said they where temperaliy out of chicken. Great. So helpful. On top of being out of chicken and steak constantly they also under serve you I ordered a bowl and the portion didn’t even fill half the height of the cardboard part, I understand portions vary each time but my meal shouldn’t be have empty especially if I had to pivot from my plan because you failed to place the correct food order. This is my local chipotle within a mile of my house so it says ALOT when I refuse to return again and opt. to drive to Walnut Creek instead.
  • SD
    Swastika Deol
    Oct 1, 2025
    5.0
    They have no customer service, they are rude mean always rushing people
  • GM
    Guillermo Mata
    Sep 30, 2025
    1.0
    This is the worst chipotle I’ve eaten. Terrible costumer service the staff is very rude. Don’t go there. It deserves none stars.
  • FT
    Fiona Tracey
    Sep 21, 2025
    5.0
    Friendly staff and fast service
  • SS
    sematarx
    Sep 19, 2025
    1.0
    Worst chipotle in the east bay save your time and just drive to walnut creek chipotle. Workers here are genuinely some of the rudest people i’ve ever met

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Danville serve?

Chipotle Danville offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill in Danville?

Chipotle Danville is open daily from 10:45 AM to 10:00 PM.