While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Dana Point,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers had mixed experiences with food quality, with some praising the taste while others complained about blandness and inconsistent portion sizes.
Service Experience
Service quality varied significantly; while many customers highlighted friendly and efficient staff, others reported rude service and communication issues.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained environment.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the ambiance while others found it outdated and in need of improvement.
Value for Money
Several customers expressed concerns about portion sizes relative to price, feeling that the value was lacking.
What are the operating hours of El Pollo Loco in Dana Point?
El Pollo Loco in Dana Point is open from 9:30 AM to 11:00 PM Monday through Friday, and from 10:00 AM to 11:00 PM on Saturdays and Sundays.
Does El Pollo Loco in Dana Point offer delivery services?
Yes, El Pollo Loco in Dana Point offers delivery services for customer convenience.
Can I order food from El Pollo Loco's Dana Point location online?
Yes, you can order online using their official ordering URL at https://order.elpolloloco.com/menu/golden-lantern-st-camino-del-avion or through the El Pollo Loco app.
What types of payment does El Pollo Loco Dana Point accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards as payment options.
Does El Pollo Loco Dana Point offer catering services?
Yes, catering services are available at El Pollo Loco Dana Point.
Is there free Wi-Fi available at El Pollo Loco in Dana Point?
Yes, El Pollo Loco Dana Point provides free Wi-Fi for its customers.
Where is El Pollo Loco located in Dana Point?
El Pollo Loco is located at 32535 Golden Lantern St, Dana Point, CA 92629, USA.
Are there any nearby restaurants around El Pollo Loco Dana Point?
Yes, nearby restaurants include Pick Up Stix (Chinese cuisine), Luna Grill (Greek and Mediterranean), Round Table Pizza, Zen Sushi, I Love Bagels, and Fred's Mexican Cafe.
What entertainment or activity options are near El Pollo Loco Dana Point?
Nearby you can find USSD Dana Point Karate, a martial arts club, which offers active life and entertainment options.
What nearby amenities can customers visit when at El Pollo Loco Dana Point?
Customers can visit nearby amenities such as Dana Point Animal Hospital, Ocean Ranch Optometry, Planet Beauty, and Carlson Wagonlit Travel when dining at El Pollo Loco.