McDonald's

Reviews

• GJ

  Gabriel JDC

  Nov 12, 2025
  1.0
  I had a very disappointing experience at this McDonald’s. I waited over 40 minutes for my order (13 cookies, a Big Mac meal, and a blue raspberry frozen drink). The staff member who helped me took my receipt and never gave it back. When I explained the situation, she didn’t understand me because of the language barrier, and I was told I needed to wait another 20 minutes just to speak with a manager. I did eventually receive my food, but I never got my receipt or the game pieces that came with it. After such a long wait and the lack of communication or resolution, I left feeling frustrated and upset. This location really needs improvement in customer service and communication.
• JC

  Jeffrey Cihlar

  Nov 5, 2025
  1.0
  The garbage is always over flowing, the urinals don't flush, they are always messing up the orders and they even poisoned me with chemicals one time, the worst part about it is,I just wanted a cup of coffee
• JR

  jose ramos

  Nov 1, 2025
  2.0
  Saturday morning service on November 1st, 2025, was by far the most embarrassing thing I've ever seen. No one knew what to do or even how to address the customer's frustration. ​While waiting 20 minutes for a small Caramel Frappé, no employees were taking orders at the front counter. Furthermore, no one helped the angry customer who was waiting more than 30 minutes for a standard meal. ​It was embarrassing just to watch them not know how to handle a rush that is common at this location. After waiting 20 minutes for a single drink, I turned around and told the many customers waiting for their meals that my order number was 720 and if anyone wanted it, they were free to take it. ​I walked out after buying a $4 drink I never received, and it felt better than the sugar rush I would have gotten from the drink. You should be ashamed of the quality of Services that your management team developed.
• AB

  Amanda M Ching backup

  Nov 1, 2025
  1.0
  This is gotta be the rudest worst McDonald’s ever!!!! 😡😡😡😡😡😡😡😡😡😡😡😡😡 I ordered a large Diet Coke and large fries and the lady with the glasses was very rude to me and I had to wait a long time for the cook to order fries and Diet Coke! IT SHOULD NOT TAKE THAT LONG!!! This restaurant is just unprofessional and rude horrible customer service and atmosphere I WILL NEVER EVER EVER EVER EVER!!!! EAT HERE EVER AGAIN JEZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ!!!!!!!!! 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡🌋🌋🌋🌋🌋🌋🌋🌋🌋🌋🌋🌋🌋🌋🌋🌋
• AL

  Alvin Lim

  Oct 26, 2025
  2.0
  My complaint is about this woman (aged around mid 20s to early 30s) working at this McDonalds locations on October 26, 2025 (Sunday), around 10:20am. I already sent a formal complaint to McDonalds but will be repeating it here to warn other customers. When I got my food delivered at the table, there was no ketchup, even though I included it in my order. So I went to the front counter to ask for ketchup. It looked busy so I waited awhile for someone to come out. I wanted to respect the workers. This young lady, perhaps aged around mid 20s to early 30s, came out and was delivering food to another table. When she came back, me and another customer asked her for different things. I asked first for some ketchup, then the other customer asked for some napkins and a bag. She went to the back and came out and gave the other customer napkins and a bag. I then asked her for ketchup again, and she told me to wait a moment, looking annoyed. It's unfathomable what I did to annoy her. I only asked her for some ketchup! And everytime I asked her, I never got an acknowledgement that she heard me, for example saying "yeah sure!", except the last time when she told me to wait. Anyway, I eventually would not get ketchup from her and this felt like a targeted and personal attack on me. She clearly helped the other customer out, even though I was the first one to ask, and she didn't help me. Was ketchup so hard to get? Clearly not, because after waiting awhile, I got frustrated and went to the mobile order window inside the store and asked this nice smiling older man for ketchup, and he immediately gave it to me. Someone give that guy a promotion! He was able to do me the huge and arduous favor of giving me ketchup! Anyway, just wanted to warn other customers of this woman. If I was her family, I would be ashamed, because it's clear no one around her has taught her good manners. I just wanted some ketchup man!

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