Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,731 reviews
5 stars
611
4 stars
314
3 stars
313
2 stars
170
1 star
323
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Cleanliness
Several reviews mentioned unsanitary conditions, including overflowing garbage and dirty restrooms.
Management Issues
Customers expressed dissatisfaction with management, citing a lack of training and poor handling of customer complaints.
Food Quality
While some customers praised the freshness of the food, others complained about cold or poorly prepared items.
- GAGhassan AufJan 4, 20261.0Worst service and always there is something missing in there order , it’s crap and creepy
- MPMassiel PerezDec 20, 20251.0They cater more to drive thru, no customer service what so ever you spend and waste about 20 min waiting for a front end cashier , they dont greet they are rude, customer service is out the window. You ask a question to the kitchen crew about 3 or more of them back there and they look at each other and pretend they didn't hear what you said. They got to realize that without customers there is no business and if no business no money and if no money , no paycheck They need customer service for front end 😒 register!!!
- RPRuben PerezDec 17, 20255.0consistently hot generous portions (fries, breakfast burritos) and friendly fast service. always provides napkins and needed utensils without asking. must be good management hiring quality people and then treating them right (my guess)
- MMMaryDec 7, 20251.0Rude manager! A latino looking bearded person. I approached the counter to ask a question after we finished eating. There is one person by the register who is assisting a another customer and I happen to see this manager from the floor going to the back so I said excuse me and before I could even begin with my question he just pointed me to the pick up counter and walked away. He didn’t even know what I was going to ask! Acted like dont ask me a question.
- GGGlenn GonzalezNov 28, 20251.0I don’t understand why there’s no one stationed in the counter to help customers. Do I have to use mobile app to get ketchup?
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 505 Serramonte Blvd, Daly City?
McDonald's at 505 Serramonte Blvd in Daly City is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7 every day of the week.
Can I get food delivery from McDonald's at this location?
Yes, delivery service is available 24/7 with options like same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What types of services does this McDonald's offer?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there nearby gas stations close to McDonald's at Serramonte Blvd?
Yes, Exxon & Mobil Stations and Speedway gas stations are nearby, which could be convenient for refueling before or after your meal.
What shopping options are available near this McDonald's?
Nearby shopping includes stores like Old Navy, Claire's, GameStop - Mall, and UNIQLO Serramonte, perfect for a shopping trip before or after dining.
Are there any other dining options near McDonald's at 505 Serramonte Blvd?
Yes, nearby restaurants include Chick-fil-A Serramonte, Auntie Anne's, Uncle Tetsu, Cinnabon, and YGFDalyCity for a variety of dining choices.
Does this McDonald's location have a rewards program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.