Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Daly City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
611 reviews
5 stars
265
4 stars
124
3 stars
71
2 stars
31
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful staff, with many expressing dissatisfaction with the service quality.
Food Quality
Several reviews highlighted problems with food quality, including undercooked rice, small portions, and missing ingredients.
Cleanliness
Customers noted that the restaurant was often dirty, with overflowing trash and unsanitary conditions.
Availability of Ingredients
Many reviews mentioned that the location frequently ran out of key ingredients, impacting the overall dining experience.
Management Concerns
There were complaints about poor management and staffing issues, leading to long wait times and inadequate service.
KA
Katrina Joie Aure
4 days ago
3.0
They ran out of all protein except shredded pork and beef. They weren't that nice. The place was a bit dirty on the table and high chair, but maybe because it was the end of the day.
AA
Angelica Arreola
4 days ago
1.0
Nenita is extremely rude. She has zero customer service and should be fired. She needs to get attitude under control.
She made me lose my appetite.
I am never coming back to this location anymore.
TT
Tacairon Thomas
Feb 16, 2026
1.0
Went in here today to pickup my mobile order. Asked for the restroom code from the mobile order pickup counter and was directed to the cashier. Asked the cashier for the restroom code. Was told I'd have to place an order for restroom access. I tell her I'm here to pickup my order and I'd like to wash my hands before I handle the food that I ordered. She proceeds to verify that I have an order. She does and at that point she typed the code for me. I wash my hands.
Why did we have to do all of this just so could wash my hands. I know why. But just to confirm my suspension, I go to the counter again. I wait while she completes the transaction she is working on. When she's done I ask her for a refund. She tells me that I have to get that from the pickup order counter. Pickup order counter tells me I have to get my refund from the app. I go to the app... go back and forth with them. They tell me because I picked up the order, there's nothing they can do for me. Meanwhile going back and forth with the app... someone who doesn't look like me, asked to use the same restroom and was given the code no questions asked. They didn't type it in for him or anything they with me. I looked the cashier dead in the face. Did you verify his order? She ignored me. But the cherry on top of it all... either a store employee or whoever I spoke to on the Chipotle chat app changed my phone number to block my access to the app.
MC
Matthew Cragun
Feb 14, 2026
1.0
They skimped big time on the chicken. Dirty. No forks or napkins. Fresh lemonades were all out.
BY
Bunyamın Yalcı
Jan 23, 2026
1.0
I had a very bad experience picking up a to-go order at Chipotle. The cashier couldn’t speak English and couldn’t help me. Not speaking English may not be a flaw, but being rude definitely is. The attitude was disrespectful.
You need to know that the person in front of you is a customer and you should know how to speak and behave toward a customer.
The problem is not only the employee, but also the managers who don’t supervise their staff. This is one of the worst Chipotle locations I’ve seen, and because of this disrespect, I won’t be coming back. No one is forcing you to work here. If you don’t like your job, then don’t work here
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Daly City offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 213 Westlake Center?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle Mexican Grill in Daly City offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
Where is Chipotle Mexican Grill located in Daly City?
It is located at 213 Westlake Center, San Mateo, Daly City, CA 94015, inside the Westlake Shopping Center.
How can I order online from Chipotle Mexican Grill in Daly City?
You can order online via their website at order.chipotle.com or through the Chipotle mobile app available on Apple App Store.
Does Chipotle Mexican Grill in Daly City accept credit cards and offer gift cards?
Yes, they accept credit cards and also offer gift cards for purchase.
Is Chipotle Mexican Grill at Daly City welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What nearby shopping options are available around Chipotle Mexican Grill in Daly City?
Customers can visit the Westlake Shopping Center, which includes stores like AT&T Store and Supercuts for mobile and beauty needs.
Are there nearby restaurants to Chipotle Mexican Grill in Daly City where customers can try different cuisines?
Yes, nearby options include Nation's Giant Hamburgers for American fast food, Chick & Jajang for Korean cuisine, and Tiny Sushi - Oh Baby for sushi lovers.
What nearby services can customers access when visiting Chipotle Mexican Grill in Daly City?
Customers have access to services like The UPS Store for shipping, Solar Ray Auto Glass Repair for automotive needs, and Westlake Dental Care for dental services.
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Certified March 01, 2026Yext Knowledge Graph
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