Chipotle Daly City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude staff and poor service, with many expressing frustration over being denied restroom access unless they made a purchase.
Food Quality
Several reviews highlighted inconsistent food quality, including undercooked rice, small portions, and missing ingredients.
Cleanliness
Customers noted cleanliness issues in the dining area and bathrooms, with some describing the restaurant as dirty.
Ingredient Availability
Many reviews mentioned that the location frequently runs out of key ingredients, leading to dissatisfaction among customers.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service at specific visits, indicating that experiences can vary.
AG
Ange Gonzalez
4 days ago
5.0
Very good
AA
Amight
Dec 28, 2025
5.0
It's just that it's so good and it's healthy
JF
Jude Furr
Dec 10, 2025
1.0
Been going here for a few years but I'm changing my rating from 5 to 1 because of the experience I had today. Very rude woman at the register demanded I order food before I was allowed to use the restroom. Embarrassing and uncalled for. Likely will never return to this location. I understand the policy but I am very clearly a normal person looking to get lunch, and don't want to be treated like an animal.
WX
William Xinic
Nov 25, 2025
1.0
Bad service, and they won't let you use the bathroom
CM
Cristian Malagon
Nov 21, 2025
1.0
Maneje 8 millas para venir a comer Soy cliente de este lugar hace mucho tiempo, y pedí la clave del baño, y me la negaron, pues según la cajera tenía que comprar primero, un cliente menos para este lugar, definitivamente, jamás volveré por acá
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Daly City offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 213 Westlake Center?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle Mexican Grill in Daly City offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
Where is Chipotle Mexican Grill located in Daly City?
It is located at 213 Westlake Center, San Mateo, Daly City, CA 94015, inside the Westlake Shopping Center.
How can I order online from Chipotle Mexican Grill in Daly City?
You can order online via their website at order.chipotle.com or through the Chipotle mobile app available on Apple App Store.
Does Chipotle Mexican Grill in Daly City accept credit cards and offer gift cards?
Yes, they accept credit cards and also offer gift cards for purchase.
Is Chipotle Mexican Grill at Daly City welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What nearby shopping options are available around Chipotle Mexican Grill in Daly City?
Customers can visit the Westlake Shopping Center, which includes stores like AT&T Store and Supercuts for mobile and beauty needs.
Are there nearby restaurants to Chipotle Mexican Grill in Daly City where customers can try different cuisines?
Yes, nearby options include Nation's Giant Hamburgers for American fast food, Chick & Jajang for Korean cuisine, and Tiny Sushi - Oh Baby for sushi lovers.
What nearby services can customers access when visiting Chipotle Mexican Grill in Daly City?
Customers have access to services like The UPS Store for shipping, Solar Ray Auto Glass Repair for automotive needs, and Westlake Dental Care for dental services.