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Brand Certified

Chipotle Mexican Grill

3.6
(611 reviews)

About

Mexican Restaurant
Chipotle Daly City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
213 Westlake Ctr, Daly City, CA
94015, United States

Hours

Reviews

3.6
611 reviews
5 stars
265
4 stars
124
3 stars
71
2 stars
31
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many expressing dissatisfaction with the service quality.

Food Quality

Several reviews highlighted problems with food quality, including undercooked rice, small portions, and missing ingredients.

Cleanliness

Customers noted that the restaurant was often dirty, with overflowing trash and unsanitary conditions.

Availability of Ingredients

Many reviews mentioned that the location frequently ran out of key ingredients, impacting the overall dining experience.

Management Concerns

There were complaints about poor management and staffing issues, leading to long wait times and inadequate service.
  • KA
    Katrina Joie Aure
    4 days ago
    3.0
    They ran out of all protein except shredded pork and beef. They weren't that nice. The place was a bit dirty on the table and high chair, but maybe because it was the end of the day.
  • AA
    Angelica Arreola
    4 days ago
    1.0
    Nenita is extremely rude. She has zero customer service and should be fired. She needs to get attitude under control. She made me lose my appetite. I am never coming back to this location anymore.
  • TT
    Tacairon Thomas
    Feb 16, 2026
    1.0
    Went in here today to pickup my mobile order. Asked for the restroom code from the mobile order pickup counter and was directed to the cashier. Asked the cashier for the restroom code. Was told I'd have to place an order for restroom access. I tell her I'm here to pickup my order and I'd like to wash my hands before I handle the food that I ordered. She proceeds to verify that I have an order. She does and at that point she typed the code for me. I wash my hands. Why did we have to do all of this just so could wash my hands. I know why. But just to confirm my suspension, I go to the counter again. I wait while she completes the transaction she is working on. When she's done I ask her for a refund. She tells me that I have to get that from the pickup order counter. Pickup order counter tells me I have to get my refund from the app. I go to the app... go back and forth with them. They tell me because I picked up the order, there's nothing they can do for me. Meanwhile going back and forth with the app... someone who doesn't look like me, asked to use the same restroom and was given the code no questions asked. They didn't type it in for him or anything they with me. I looked the cashier dead in the face. Did you verify his order? She ignored me. But the cherry on top of it all... either a store employee or whoever I spoke to on the Chipotle chat app changed my phone number to block my access to the app.
  • MC
    Matthew Cragun
    Feb 14, 2026
    1.0
    They skimped big time on the chicken. Dirty. No forks or napkins. Fresh lemonades were all out.
  • BY
    Bunyamın Yalcı
    Jan 23, 2026
    1.0
    I had a very bad experience picking up a to-go order at Chipotle. The cashier couldn’t speak English and couldn’t help me. Not speaking English may not be a flaw, but being rude definitely is. The attitude was disrespectful. You need to know that the person in front of you is a customer and you should know how to speak and behave toward a customer. The problem is not only the employee, but also the managers who don’t supervise their staff. This is one of the worst Chipotle locations I’ve seen, and because of this disrespect, I won’t be coming back. No one is forcing you to work here. If you don’t like your job, then don’t work here

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Daly City offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at 213 Westlake Center?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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