McDonald's

3.5
1318 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10115 Valley View Rd, Cypress, CA
90630, United States

Hours

Reviews

3.5
1,318 reviews
5 stars
494
4 stars
257
3 stars
205
2 stars
114
1 star
248

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.

Service Speed

Numerous reviews highlighted long wait times for food, both in-store and at the drive-thru, with some customers waiting over 30 minutes.

Customer Service

Feedback indicated a lack of attentiveness and friendliness from staff, with several customers feeling ignored or poorly treated.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about stale items and inconsistent quality.

Cleanliness

Customers noted that the restaurant often had dirty tables and overflowing trash, contributing to a negative dining experience.
  • JL
    Judy L.
    2 days ago
    1.0
    Ordered a medium Caramel Macchiato at 1:55 pm and didn't get my drink until 2:13pm. I was told 3 minutes. It's fast food place not a boutique coffee shop!
  • HP
    Hayley P
    Nov 4, 2025
    1.0
    Horrible service! I bought food and a woman (the manager?) told me after I already had paid that I can’t eat inside. I asked why politely considering I had already paid for my food. They said they were refusing service to students. Confused I asked why they are refusing service after I already had paid for my order. Considering I was with my younger brother and we already paid I refused to leave and told her we would leave after we were done eating. We were not disrespectful in any way shape or matter. We were polite about the situation and we were not disturbing anyone. We did what everyone does, ate our food and left. We left our space clean and we were no where near loud. We went again on a different day and the same manager? Told someone to tell us we were not welcome. Again after I had already ordered. I asked why and the worker said due to the incident prior. The manager was rude and disrespectful demanding us to leave. I said that if I am paying for my meal and not disturbing anyone why should I leave? I am very upset with the situation. Overall Horrible service!! It’s sad that I am paying money and earning points to not even be able to use them because of the people they choose to hire. I can’t even enjoy my food in peace.
  • RE
    Ryan Edgecomb
    Nov 3, 2025
    3.0
    Worst McDonalds by far. They take forever for.curbside and always forget parts of my order. They even refused to bring my order out once and said I picked counter pick up. Then why did input my spot for curbside. Worst one ever.
  • TT
    Till.
    Oct 29, 2025
    2.0
    Got delivery and they just completely forgot items. Was very disappointed and there isn't really any way to get refune. The delivery person was great, it just the fact they didnt pack our order right.
  • LF
    Linda Frias
    Oct 22, 2025
    1.0
    I ordered two toddler happy meals to be delivered by door dash, I only received one. I called the store to let them know and they said to come to the store and pick another one up. If I had a way to get to the store I would not have ordered through door dash. Also I ordered a coke and frapacino which I got but they did not send straws. This was a horrible experience when my grandsons (three year olds) saw there was only one happy meal. Missing food from this location is a common thing. I hope I have learned my lesson this time, wendys is just down the street and a much better option.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's Cypress on weekdays?

McDonald's Cypress is open from 5:00 AM to 11:00 PM on weekdays (Monday to Thursday).

What are the drive-through hours at McDonald's Cypress?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, extending until midnight on Friday and Saturday, and closes at 11:00 PM on Sunday.