McDonald's

3.5
1328 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10115 Valley View Rd, Cypress, CA
90630, United States

Hours

Reviews

3.5
1,328 reviews
5 stars
498
4 stars
259
3 stars
205
2 stars
114
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including long wait times, rude staff, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked items and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with overflowing trash cans and unclean tables.

Customer Experience

Overall, customers expressed frustration with the lack of attentiveness from staff and the impersonal ordering process through kiosks.
  • LP
    Lilly Pedigo
    5 days ago
    5.0
    Thank you KENON for greeting us and getting the door for us 😇. We appreciate how pleasant & professional you were to us @ our recent visit.
  • TK
    Tara Komoda
    Dec 31, 2025
    1.0
    We’ve been to A LOT of McDonald’s lately… this one, by FAR, is the WORST! Food and Service were bad. Thanks for the waste of money.
  • JC
    Jessica Chagolla
    Dec 19, 2025
    4.0
    Go to for a large diet coke, and large fry
  • MM
    Mik
    Dec 11, 2025
    1.0
    Since this is in cypress I was expecting a good experience, but this has to be the worse mcdonalds I've ever been too The ones in the hood where I live at have better service My nuggets, undercooked Idk if the guy expediting and the woman in the drive thru are managers but the guy had a bandaid on his finger with no glove on his hand The woman, scratched her head and then immediately started packing orders I use to work at restaurants for 10 years and I know what a health violation is when I see it Never coming here again
  • SS
    Suz
    Dec 6, 2025
    1.0
    No one wants to work Sat am and it shows. Items missing from the order, cold McMuffin, none of the creamer I asked for, forgot the oatmeal, which I did notice - then forgot the toppings. Went back when I realized the order was missing items and sat in the “waiting area” 10 mins with no one coming out. Avoid this restaurant with the angry teens working here- no smiles, no greetings - just a lot of RBF. No thanks- not the way I want to start my day. I went to Chik Fil-a and got a breakfast of a much higher quality and people who are trained to be courteous and polite. I’m out what I expect is about $15- thanks McD’s for that

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's Cypress on weekdays?

McDonald's Cypress is open from 5:00 AM to 11:00 PM on weekdays (Monday to Thursday).

What are the drive-through hours at McDonald's Cypress?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, extending until midnight on Friday and Saturday, and closes at 11:00 PM on Sunday.