Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Cypress,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
611 reviews
5 stars
314
4 stars
137
3 stars
60
2 stars
33
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some praised the staff for being friendly and helpful, others reported rude behavior and poor service from management.
Food Quality
Food quality varies significantly; some customers enjoyed the meals, while others complained about dry or old food, leading to negative experiences.
Cleanliness
The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
There are frequent issues with order accuracy, with several customers reporting incorrect orders or missing items.
Value for Money
Some customers feel the prices are too high for the portion sizes and quality, leading to dissatisfaction with the overall value.
- ABAL BondNov 8, 20255.0This particular Pollo Locco location sure nails it on the flavor especially with the chicken. we pass up several other Pollo locco's just to come to this one. Management please let your team know that they do a great job! Great job everyone!
- ALAlain LabatOct 31, 20255.0The loco part saved my marriage.
- JPJesus PzSep 29, 20251.0El pollo de las Machorras amargadasLos trabajadores son unos muertos de ambre los platillos a medias los burritos parecen una lombriz los platitos de salsa ni a un cuarto de salsa y les pides más y se molestan nunca avía ido a un pollo loco tan tacaño
- JAJames AskewSep 27, 20255.0First time customer! Food and service was very good!! I highly recommend this restaurant!!
- RVRaul VelasquezAug 31, 20251.0La manager es una payasa no toma en seruo los pedidos le falta el respeto a los cliente ojala el dueño haga algo
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Cypress, CA?
El Pollo Loco in Cypress, CA is open daily from 9:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 5959 W Cerritos Blvd, Cypress, CA 90630, USA.
What types of cuisine and food does El Pollo Loco offer?
El Pollo Loco is a Mexican restaurant specializing in flame-grilled chicken, featuring handmade guacamole, salsas, and dressings.
Can I order food online from El Pollo Loco in Cypress?
Yes, you can order food online through El Pollo Loco's menu link or their mobile app available on the Apple App Store.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services for various events and gatherings.
Is El Pollo Loco in Cypress pet friendly or have a drive-through option?
El Pollo Loco in Cypress offers a drive-through service for your convenience.
What nearby restaurants can I visit after dining at El Pollo Loco?
Nearby restaurants include Subs & Grub for sandwiches, Carl's Jr. for burgers, and Pho May for Vietnamese cuisine.
Are there beauty salons near El Pollo Loco in Cypress?
Yes, nearby beauty salons include Cypress Hair Salon, Hello Beautiful Lash Bar and Spa, and Beautique Salon Plus, perfect for a self-care visit after your meal.
What nearby services can I find close to El Pollo Loco in Cypress?
Nearby services include the United States Postal Service, Cypress Dental Implant Center, and Cypress Pointe Optometry for your convenience.