Brand Certified
El Pollo Loco
4.0(617 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
5959 W Cerritos Blvd, Cypress, CA
90630, United States
Certified by El Pollo Loco • Feb 22, 2026
(714) 484-1317
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/cypress/5959-w-cerritos-blvd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Cypress,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.0
617 reviews
5 stars
319
4 stars
139
3 stars
60
2 stars
33
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the chicken while others reported dry or old food.
Customer Service
Customer service experiences vary widely; some praised the staff while others reported rude behavior and order mistakes.
Cleanliness
The restaurant is generally noted for being clean and well-maintained.
Order Accuracy
Several customers experienced issues with order accuracy, leading to dissatisfaction.
Value for Money
Some customers feel the prices are too high for the portion sizes and quality.
- CLCarlos LopezFeb 17, 20261.0Clean place of course but very bad service I went with my brother the cashier was very rude with us not recommended this place especially this location
- MRMiriam RamosFeb 11, 20265.0Muy rico
- SSSandra SmithFeb 1, 20264.0I went yesterday at around 3pm with my husband to dine in. I just wanted to share what a great, helpful and lovely young lady Lesli is. From what I seen, she was taking orders in the drive thru but still took the time to greet us with a smile and asks us to give her a second. As I was waiting, I could see she was taking an order and making it at the same time. Then, when she made her way up to us, again with a smile apologized for the wait and was so kind and patient while taking our order. She was very kind to tell us what each salad had and even made recommendations without making us feel like a burden for asking so many questions. After finishing our order, she rushed back to the drive thru to continue taking orders as she was also working on ours. Her costumer service is impeccable!! We were quite amazed to see such a fast, efficient but overall very lovely and nice lady. I tried calling to let the manager know what a great job she does but unfortunately no answer. But I still wanted to share my interaction. Great job with her Management!!
- ABAL BondNov 8, 20255.0This particular Pollo Locco location sure nails it on the flavor especially with the chicken. we pass up several other Pollo locco's just to come to this one. Management please let your team know that they do a great job! Great job everyone!
- ALAlain LabatOct 31, 20255.0The loco part saved my marriage.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Cypress, CA?
El Pollo Loco in Cypress, CA is open daily from 9:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 5959 W Cerritos Blvd, Cypress, CA 90630, USA.
What types of cuisine and food does El Pollo Loco offer?
El Pollo Loco is a Mexican restaurant specializing in flame-grilled chicken, featuring handmade guacamole, salsas, and dressings.
Can I order food online from El Pollo Loco in Cypress?
Yes, you can order food online through El Pollo Loco's menu link or their mobile app available on the Apple App Store.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services for various events and gatherings.
Is El Pollo Loco in Cypress pet friendly or have a drive-through option?
El Pollo Loco in Cypress offers a drive-through service for your convenience.
What nearby restaurants can I visit after dining at El Pollo Loco?
Nearby restaurants include Subs & Grub for sandwiches, Carl's Jr. for burgers, and Pho May for Vietnamese cuisine.
Are there beauty salons near El Pollo Loco in Cypress?
Yes, nearby beauty salons include Cypress Hair Salon, Hello Beautiful Lash Bar and Spa, and Beautique Salon Plus, perfect for a self-care visit after your meal.
What nearby services can I find close to El Pollo Loco in Cypress?
Nearby services include the United States Postal Service, Cypress Dental Implant Center, and Cypress Pointe Optometry for your convenience.
Brand Certified Facts from El Pollo Loco
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