McDonald's

Reviews

• AS

  Aleksandr Sabatarov

  2 days ago
  2.0
  I waited 15 minutes to pick up my cappuccino even though the app said it was already ready. I only got it after asking an employee to find my order. This is anything but fast food. They added way too much syrup and didn’t even mix it. McDonald’s is getting worse and worse. At this point, I’ll probably stop coming here even for coffee.
• LP

  Liqi Peng

  4 days ago
  2.0
  Waited for 30min then found my order disappeared! So much customization done in order yet it meant nothing ! A place that destroys the name of McDonald’s 。I ordered multiple large drinks yet no cup holder is given - how do I carry all for take out? There is no service mindset at all.
• HS

  Hello Sor

  Apr 1, 2026
  5.0
  I recently visited McDonald’s, and I was very impressed with my experience. From the moment I walked in, everything felt clean and well-organized, which made the restaurant welcoming and comfortable. The staff were friendly and helpful, taking my order quickly and making sure everything was just right. When the food arrived, it was hot, fresh, and tasted amazing. The burgers were juicy and flavorful, with the right balance of ingredients, and the fries were perfectly crispy on the outside and soft on the inside. I also tried their drinks and desserts, and everything was just as tasty as I expected. What I liked most was how consistent McDonald’s is—you know you can always count on getting food that tastes good and is served quickly. The restaurant also felt safe and clean, with tables and floors kept tidy, which made it a comfortable place to sit and enjoy my meal. Overall, McDonald’s is a great choice whether you want a quick bite or a casual meal with friends or family. The combination of delicious food, fast service, and a clean environment makes it a reliable and enjoyable place to eat. I would definitely recommend McDonald’s to anyone looking for a tasty and satisfying meal.
• BC

  Backy C

  Mar 15, 2026
  1.0
  UPDATE: when I came back home and tried to cancel, App said my order is being prepared and I can’t cancel. But the restaurant declined received my order. WOW. I don’t understand it’s not hundreds of dollars why they are so dishonest… DISHONEST. I ordered drive through in the app with deals (BOGO breakfast sandwich, BOGO $1 hash brown）, however when I arrived I was told “online order wasn’t working” and I was asked to pay the full amount unless “I can show them the coupon code”. I explained this was the deal in the app and showed them my phone but they just kept saying I need a coupon to use in that store. This doesn’t make any sense. It tells me the restaurant just wants to make more money at the cost of lying to their customers. I will not coming back.
• AW

  Albert Wu

  Mar 10, 2026
  1.0
  I did not expect exceptional service from a late-night mobile order drive-through pickup, but the level of service I experienced was completely unacceptable. At approximately 11:30 PM on March 9th, I interacted with an employee named Edith Crus (I hope I am spelling the name correctly). When I arrived at the order point and told her I was there for a mobile order pickup, she immediately told me to proceed to the second window without asking for my order code or confirming the order. When I reached the second window, she picked up the POS machine and attempted to charge me for an order. I explained that the payment was likely meant for the car in front of me, which had just driven away without picking up their order. I then showed her my mobile order code. At that point, she told me that because I had not given her the code earlier, I needed to drive around to the back of the line and wait again. However, I had already waited about 10 minutes, and by then there were six cars behind me. Since the situation was not caused by me, it was unreasonable to expect me to restart the entire line. She went back inside, and I assumed she was preparing my order. After waiting another five minutes, she returned and again told me that I needed to go back to the end of the line. She even acknowledged that the mistake was on her side, explaining that she initially thought it was an Uber order, yet she still refused to simply prepare or hand over my order while I was already at the window. This was extremely frustrating. Even after admitting the mistake was hers, she chose not to resolve the situation or provide a reasonable solution. The entire interaction demonstrated poor judgment, lack of accountability, and a disregard for customer time. This was easily the worst experience I have had at this location, and I hope management will address both the service standards and the training of staff handling mobile orders at the drive-through.