Subway

Reviews

• CR

  Chris Rodriguez

  Nov 13, 2025
  5.0
  Good customer service and great attitude.
• HS

  Harsheel Saraiya

  Oct 25, 2025
  1.0
  I ordered a veggie patty via their app, and the order was accepted. I used checkout as guest. When I reached the store they wanted to sell the veggie delite version, which is cheaper. I refused and asked them to cancel the order and refund me. However, they refused to do anything at the billing counter, and asked me to check the app. The app has no recollection of my order as it was checked out as guest. Now I am $12 down with no sandwich. But wait I can choose to purchase a higher priced item and get a lower priced item. And the store won’t refund me in store. I’m pretty sure the store is using the app’s limitation to further their pockets. How is this legal?
• DM

  Di05 Mi

  Sep 26, 2025
  5.0
  The staff seemed well trained.
• BC

  Bonnie Carlson

  Aug 8, 2025
  1.0
  It’s been 10 years since Subway pledged to transition to 100% cage-free eggs by 2025. 2025 is more than halfway over and the company has not reported any progress toward fulfilling this commitment. What is Rajiv Kohli going to do to follow up on his company’s promise?!
• FF

  FM

  Jun 19, 2025
  1.0
  They refused to accept the E gift card purchased from Costco. When I asked them why, the person did not understand and could not answer. She asked me if I speak Spanish. I said I am sorry, I don't. I asked for a manager, she said no manager. What ensued was an incongruous conversation, we could not understand each other. She had no idea what I was talking about. Just kept on saying 'no coo coo car'. After several times, I assumed she was saying they don't accept credit card, but that was not my issue. Terrible!!!

Frequently Asked Questions About Subway