Safeway

4.2
1396 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 20620 W Homestead Rd, Cupertino, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (408) 253-0112. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
20620 W Homestead Rd, Cupertino, CA
95014, United States

Hours

Reviews

4.2
1,396 reviews
5 stars
737
4 stars
391
3 stars
126
2 stars
44
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and helpfulness, with some praising individual employees while others report rude or unhelpful interactions.

Bakery Issues

Significant complaints regarding the bakery department, including incorrect orders and poor quality of cakes.

Cleanliness and Organization

Generally positive feedback on store cleanliness and organization, though some reports of unsanitary conditions in specific areas.

Pricing Concerns

Frequent mentions of high prices and dissatisfaction with value for money, particularly regarding bakery and bread items.

Management and Staffing

Concerns about management effectiveness and staffing levels, leading to long wait times and inadequate customer service.
  • HA
    Holly Prinz ABCTF
    Dec 19, 2025
    1.0
    Worst service of any Safeway I’ve ever been in. Employees ignore you and look the other way when you ask him a question and then tell you it’ll be 15 minutes before they can get to you. I’d recommend another store besides this one unless you wanna waste your day
  • HM
    Harikishan Mulagada
    Dec 18, 2025
    1.0
    I have to give bakery department 0 stars at this location. Absolutely horrendous experience with bakery department. We ordered 2 birthday cakes from this location. First cake - 12/14 When we went to pick up the cake on the date of delivery, it was mentioned that the baker made a 1/4 sheet cake instead of 1/2 sheet. Also it was mentioned at the time of delivery they did not have the necessary cake toppers which were not mentioned to us prior. The cake decoration was horrible with smudges. I was asked to pick another cake and was asked to pay for the horrible 1/4 sheet cake. Second cake - 12/16 On this case, the size was wrong, the design was completely wrong. We ordered a Spiderman cake a got an Ocean themed cake. There was no one to address the issue except the baker who mentioned he has no idea on decorations or what the next steps are. SAFEWAY just so you know you disappointed a child with your carelessness. So thank you very much for that! Even if my case is one in million, I would highly suggest not to rely on Bakery department at this location. GO SOMEWHERE ELSE!
  • NS
    Nathan S
    Dec 12, 2025
    1.0
    This Safeway is located in one of a good neighborhoods in Cupertino but with a poor management! You gotta really do something for your store !your bread sucks but you sell it for $3 !? I found bugs in your bread a few weeks ago and i’d like to share it with public to let them see how much you care about your customers !this is our fault which keep buying from them and they keep rip customers off with their poor service ! Anyways my review is not about all the Safeway groceries and i had a lot of good experiences with a lot of them except this one ! A very good Safeway in menlo park which has a excellent staffs and management and you will definitely enjoy of buying from them !
  • AJ
    A J
    Dec 12, 2025
    1.0
    They jacked up their bread prices again ! This is outrageous ! Their staffs communications in deli part are so poor as well !
  • TN
    Tammy Nguyen
    Dec 6, 2025
    5.0
    Friendly staff & excellent customer services. Patrick is super helpful & kind when come to butcher stuffs, the management staff members are standing by the customers when we need help. This Safeway is truly a local community grocery store for you. Highly recommended👍🏼👍🏼

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!