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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cupertino is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported poor service, including rude staff and long wait times for orders.
Food Quality
While many enjoyed the food, there were numerous complaints about incorrect orders, small portions, and inconsistent quality.
Staff Friendliness
Some reviews highlighted friendly and helpful staff, but this was inconsistent, with several customers noting unwelcoming attitudes.
Cleanliness
The cleanliness of the location was often criticized, with reports of dirty tables and unsanitary conditions.
Operational Efficiency
Many customers experienced delays and inefficiencies in order processing, contributing to a frustrating dining experience.
TG
Toshi Gupta
5 days ago
5.0
I love Panera Cupertino. They always have a smile and make me feel welcome. The manager is doing a great job with her team, thank you.
EM
Edward M
5 days ago
5.0
Unbelievably friendly and helpful staff and I love the food
TK
Tom Kiser
6 days ago
5.0
This Panera location in Cupertino is a gem. From the moment you walk in, you're greeted with the comforting aroma of fresh-baked bread and a warm, welcoming atmosphere.
The space is spotless, the food consistently delicious, and the service top-tier. Whether you're grabbing a quick bite or settling in with a laptop and coffee, this café delivers excellence every time.
Special shoutout to Lucy, whose leadership and grace elevate the entire experience. Her deep understanding of the restaurant business shines through in every detail—from staffing to customer care.
Lucy’s kindness, professionalism, and ability to create a calm, efficient environment make her a standout. She’s the kind of person who turns a good visit into a great one.
RR
Roberto Ramos
Nov 12, 2025
1.0
I overheard the manager confront an employee about leaving a review as I picked up my food. Customer told her multiple times that he didn’t want to talk to her.
DS
Dust From A Distant Sun
Nov 6, 2025
5.0
I've been a regular guest here for several years.
The crew here has been wonderful with me and so accommodating. The assistant/manager is a wonderful woman!
I would recommend Panera Bread on Stevens Creek to anyone that needs a warm meal and a cold drink.