Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Cupertino Homestead Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
643 reviews
5 stars
233
4 stars
171
3 stars
67
2 stars
32
1 star
140
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about the small portion sizes, often feeling that they were not getting their money's worth.
Customer Service
Many reviews highlighted poor customer service, with staff displaying negative attitudes and being unhelpful.
Food Quality
There were mixed reviews on food quality, with some customers enjoying the food while others reported issues like undercooked ingredients and unsanitary conditions.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and food prep areas.
Order Accuracy
Customers frequently experienced issues with incorrect orders and missing items, leading to frustration.
- EWEcho WDec 10, 20251.0I don't recommend this place. I normally don't leave negative review to restaurant. But today My experience is so bad. To go here is not enjoying food. you have to worry about if you are lucky or not. We went this location to have dinner and the girl who serve food gave us cold beef leftover, she got the newly cooked beef on hand and just gave us left over ones. I can even count how many pieces in that bowl. And the beef is already cold. They charge $18, there is not much things in the bowl. the portion is so small. terrible!!
- FFfringetree392Dec 4, 20251.0The staff at this place generally have very poor attitudes. It’s obvious they are unhappy with their jobs. The two petite female employees in particular were extremely unfriendly — even though the food is quite good, their attitude was enough to ruin the experience. The food prep area was also dirty, with pieces of vegetables on the floor that had been left there for a long time without being cleaned. Eating in a place like this feels like being surrounded by negative energy. They’re essentially passing their unhappiness on to the customers.
- ACArijit ChatterjeeNov 1, 20251.0Portion quantity is very less. It's not the economy, it's you. Your portions shrunk. Your stores are always a mess and unsanitary. Your service is slow and typically out of X items. Customers are met with bad attitudes 9/10. Why would anyone go there? The sad thing is that
- VKVrushali KharbasOct 11, 20255.0Love their veggie Bowl
- AAAnviSep 17, 20251.0this is gross. there is steak in my food when i ordered a vegetarian meal. and the manager fernando lopez did not issue me a refund. he did not issue me a gift card for my money either. i paid for a meal i could not eat. i barley ate a few bites. this is disgusting 🤢 the customer service is abysmal.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Cupertino Homestead Square serve?
They serve fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at 20688 Homestead Rd, Cupertino?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order or get exclusive offers from Chipotle in Cupertino?
You can order online through their website or app and sign up for Chipotle Rewards to earn free food and access exclusive offers.
Is the Chipotle Mexican Grill in Cupertino inclusive and welcoming to all customers?
Yes, the location welcomes LGBTQ customers and accepts credit cards, offering various services including catering and gift cards.
What nearby restaurants can I visit along with Chipotle in Cupertino Homestead Square?
Nearby dining options include YAYOI - Japanese Teishoku Restaurant, 1000 Degrees Neapolitan Pizzeria, Pho Hoa Noodle Soup, Fish's Wild seafood restaurant, and ZENSHI Handcrafted Sushi.
Are there convenient coffee shops near Chipotle at Cupertino Homestead Square?
Yes, Starbucks locations are nearby, perfect for grabbing a coffee before or after your meal at Chipotle.
What nearby services are available close to Chipotle for banking and shipping needs?
Nearby services include Chase Bank, Chase ATM, UPS Access Point for shipping, FedEx Office Print & Ship Center, and Western Union for money transfer.
Does the Chipotle location at Cupertino have online presence channels where customers can follow or contact them?
Yes, they have official profiles on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter.
How can customers contact the Chipotle Mexican Grill in Cupertino directly?
You can reach them by phone at +1 408-257-7682 or email at CA.2549.Cupertino@chipotle.com.