Chipotle Mexican Grill

3.5
641 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Cupertino Homestead Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
20688 Homestead Rd, Cupertino, CA
95014, United States

Hours

Reviews

3.5
641 reviews
5 stars
233
4 stars
171
3 stars
67
2 stars
32
1 star
138

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about consistently small portion sizes, feeling that they were not getting value for their money.

Service Quality

Many reviews highlighted poor customer service, including rude staff attitudes and slow service, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were frequent mentions of food quality issues, including undercooked ingredients and unsanitary conditions.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction with the overall experience.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
  • AC
    Arijit Chatterjee
    Nov 1, 2025
    1.0
    Portion quantity is very less. It's not the economy, it's you. Your portions shrunk. Your stores are always a mess and unsanitary. Your service is slow and typically out of X items. Customers are met with bad attitudes 9/10. Why would anyone go there? The sad thing is that
  • VK
    Vrushali Kharbas
    Oct 11, 2025
    5.0
    Love their veggie Bowl
  • AA
    Anvi
    Sep 17, 2025
    1.0
    this is gross. there is steak in my food when i ordered a vegetarian meal. and the manager fernando lopez did not issue me a refund. he did not issue me a gift card for my money either. i paid for a meal i could not eat. i barley ate a few bites. this is disgusting 🤢 the customer service is abysmal.
  • IN
    Isabelle niu
    Sep 3, 2025
    1.0
    I order a kid meal for pick up today. When we back home find the portion of food is pitifully small. A small amount for the beef, include pepper. The orange is rotten. Never have situation like this
  • JN
    Johnny Null
    Aug 31, 2025
    1.0
    Crappy burrito!!! You are telling me they attempted it to roll it???? No wayyy they threw all my ingredients in and folded it in half and gave it to me. It spilled all over the car when I opened it and it was pretty much uneatable. My friend got a bowl and that had a big chunk of god knows what. He got so mad he had to go in and wait in line again to get his bowl redone all while the workers didn’t apologize or anything for screwing his order! I hate this place

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Cupertino Homestead Square serve?

They serve fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill at 20688 Homestead Rd, Cupertino?

Chipotle is open every day from 10:45 AM to 10:00 PM.