The quality of food has declined, with many customers noting bland flavors and inconsistent preparation.
Service Issues
Service has been inconsistent, with reports of slow response times, rude staff, and mistakes in orders.
Pricing Concerns
Many customers feel that the prices are too high for the quality of food received.
Positive Staff Interactions
Some customers praised specific staff members, particularly Jessie, for their attentive and friendly service.
Atmosphere
The restaurant has a pleasant atmosphere, but some customers noted issues with cleanliness and comfort.
JS
Jooyeon Song
Nov 16, 2025
5.0
Food is great, service is even greater. As a mom of two young kids, i can tell this place is very kids-friendly and staffs are very accommodating and supportive! (They have both high chairs and boosters)
JC
Jose Cardenas
Nov 15, 2025
1.0
Worst service ever. Waiter was helping the 2 other people to my left and right. While. Meanwhile, she completely ignored me. I asked for the food to go and they simply couldn't put it into a bowl and put me on my way. They had to return it back to the kitchen. And do God knows what to it worst service ever. Don't go here.
GB
Gramma B
Nov 14, 2025
5.0
Traffic was good and I arrived at Pho Sho early. My order was sped up to help shorten my wait time. Everyone was so helpful and friendly.
EC
Edgar Chu
Nov 4, 2025
2.0
+ Pho was fine
- Water for the table was requested, was not brought in timely manner. Also had to remind staff to bring the water.
- Staff would rather play amongst themselves instead of doing their job.
- Banh mi's are 16 dollars here.
Ate here because it was on the way home from airport.
Probably won't be back.
SA
Sean Allen
Nov 1, 2025
5.0
This is my go-to pho place. It happens to be five minutes from home. The food is delicious, whether ordered via Uber Eats or enjoyed in person. I can't wait for the next time! Plus Thai iced tea 👍