Jamba

Reviews

• MM

  Michelle Mendoza

  1 day ago
  1.0
  I work in the mall and I normally go to Jamba Juice. Today when I went there were 3 ppl working. No one said hi or I’ll be right with you. They were just chit chatting between themselves. I got tired of waiting so I went a cross to wetzel pretzel. They helped me right away. I work in retail over 20 plus years so I know things can be hectic, but a “I’ll be right with you or thank you for waiting” goes along way to a customer. I won’t be revisiting this location again.
• AS

  Azim Sayani

  Sep 23, 2025
  1.0
  Wrong order Called the location so many times No response Loose customer service from Jamba
• RP

  Roman Pierce

  Sep 18, 2025
  5.0
  I was having a bad day & cold drinks help out with bad days. Jamba Juice it is. Amasi made me the best cold smoothie while her herself was having a bad day. We helped each other smile. This place is a total vibe.
• TF

  The Courtney Family

  Sep 14, 2025
  1.0
  I wish I could rate this zero because the customer service was pathetic. I drove from the Slauson and western location for a particular drink that had coconut whip unfortunately I was told they didn’t have it in stock and would when inventory was restocked Tuesday so I drove to the Westfield Culver City location. It was 737 at the time and that was plenty of time from the location where I was. After parking and walking to the Jamba Juice in the mall we got to the counter at 7:48’ plenty of time before 8pm. As soon as we walk us the lady who refused to provide her name was making three drinks and said they were “done” and not making any more. I told her we just drove from another location and it’s plenty of time before closing she said oh no sorry we gotta go early. I said I’m looking at the Google map now that says you close at 8pm so said no sorry. I asked her to please write down the store number and number to corporate. She finished the drinks she was making have them to the customers then walked to the back where I can still see her took a long time (see attached photo) then came back with a piece of paper with the store number and address and said I can’t give another employee name who isn’t here. Not sure if hat that to do with what I asked her which was a he store number and number to corporate. I said what’s your name? She repeated what she said I said what is the manager name she repeated what she said I said so you can’t provide the store manager name? She said no. So I left with a piece of paper which info I could have looked up on Google. Very terrible customer service. If she worked for me - she would be out of there because this was totally not cool. I own businesses and have been on the other side serving customers. This behavior is totally unacceptable. I’m starting the review here in the parking lot of this mall but I will also be leaving this on yelp and calling into corporate office Monday morning. One more thing that’s note worthy- there was an elderly couple that came after us at the time of 7:51pm. My husband and I told them she said they were not taking any more orders they were just as baffled and disappointed that it was about 10 mins before closing time and this was happening- their words- people are just lazy and don’t want to work. That’s exactly what appeared to be happening. She had plenty of time to remedy the situation and say you know I will make your drinks instead she continued on with this foolishness half providing requested information and playing this game. Please excuse typos/
• LZ

  LaBella Z

  Aug 30, 2025
  5.0
  This Jamba Juice location is hands down my favorite! The staff here consistently goes above and beyond with their friendliness and service. Emily provided excellent customer service, Jose made sure everything was quick and seamless, Davin welcomed me with a warm greeting, and Amsi was so kind and sweet. The team here truly makes the experience special, and on top of that, you’ll always get the best quality drinks!!

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