Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.3
1,096 reviews
5 stars
660
4 stars
249
3 stars
92
2 stars
36
1 star
59
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food for being delicious, fresh, and flavorful, particularly the chicken and sides.
Service Issues
Several reviews highlighted slow and unorganized service, with some customers experiencing order inaccuracies and unhelpful staff.
Value for Money
Many customers noted that the prices are reasonable for the portion sizes, making it a good value for families.
Cleanliness
The restaurant was frequently described as clean, contributing positively to the overall dining experience.
Friendly Staff
While service was sometimes slow, many customers appreciated the friendliness of the staff.
- UAUbaldo AlonzoNov 10, 20251.0Hoy lunes nov 10 pido una tostada chicken salad y la cajera me da una ensalada de pollo me da lo q ella quiso y cuando le dije se molesto y me cobro extra PORFAVOR CAPACITEN A SU PERSONAL PARA DAR UN MEJOR SERVICIO
- STS ThompsonNov 3, 20255.0Massive burritos, they tasted fantastic. A bit heavy on the rice and light on the meat but we were just looking for something filling at that point. The hot sauce was awesome.
- DIDan IdyOct 14, 20255.0Good food for reasonable price, if you on the rush and looking for good Mexican dish you are at the right place
- JBJohn BarnesOct 4, 20255.0Their soups are perfect for cozy afternoons.
- HUHazar Melih UymazSep 21, 20255.0I really enjoyed my visit to El Pollo Loco. The food was delicious, fresh, and full of flavor. The grilled chicken was perfectly cooked and seasoned, and the sides were tasty as well. The portions were generous for the price, which made the meal feel like great value. The only thing that could have been better was the service. While the staff were polite, it felt a bit slow and unorganized at times. Nothing major, but it’s an area that could be improved to match the quality of the food. Overall, I had a great experience and would definitely come back. The flavors alone make it worth it, and with a little improvement in service, this place would be perfect.
Frequently Asked Questions About El Pollo Loco
What are El Pollo Loco's opening hours?
El Pollo Loco is open every day from 10:00 AM to 11:00 PM, except on Sundays when it closes at 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 12860 W Washington Blvd, Culver City, CA 90230, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services so you can enjoy their food from home.
Can I order El Pollo Loco's food online?
Yes, you can order food online via their official ordering webpage or through the El Pollo Loco app.
What types of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with a focus on fire-grilled chicken and handmade salsas and guacamole.
What payment methods does El Pollo Loco accept?
El Pollo Loco accepts VISA cards for payment.
Does El Pollo Loco have a drive-thru?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Is there caterer service available at El Pollo Loco?
Yes, El Pollo Loco provides catering services for events and gatherings.
What nearby automotive services are close to El Pollo Loco?
Close to El Pollo Loco, you can find Tires Hub for tire and wheel repairs, and Grant Auto for automotive repair and parts.
Are there any cafes or bakeries near El Pollo Loco for dessert or coffee?
Yes, Rockenwagner Bakery, Cafe and Market and Röckenwagner Bakery, Café + Market are nearby, offering bakery goods and coffee, ideal for a visit before or after your meal.
What local fitness or sports venues are near El Pollo Loco?
Nearby fitness locations include Gonza Boxing Union and Customized Fitness Center Design, Inc., great spots to work out after enjoying a meal.