Brand Certified
El Pollo Loco
4.3(1108 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
12860 W Washington Blvd, Culver City, CA
90230, United States
Certified by El Pollo Loco • Mar 01, 2026
(310) 301-0326
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/culver-city/12860-w-washington-blvd
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.3
1,108 reviews
5 stars
667
4 stars
248
3 stars
94
2 stars
36
1 star
63
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious, fresh, and well-prepared, although there were some complaints about burnt items and inconsistent quality.
Service Issues
Several reviews highlighted poor service experiences, including rudeness from staff, slow service, and incorrect orders.
Cleanliness
Many customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.
Value for Money
Customers appreciated the generous portions and reasonable prices, often mentioning that the meals felt like good value.
- MBMarc BorrellFeb 21, 20261.0Whoever was on hand off at 9:20 pm on Friday February 20, 2026 was extremely rude. Asked to verify my order on my phone (this has never happened). Shoved the food in my hand and forgot to give me the drink. He then left took their headset off and ignored me knocking and waving. All of them did. Only when someone else ordered at the speaker did they come. I visit here all the time and never have any issues. Complete mess… oh well
- MPMary PendergestFeb 17, 20261.0Tacos burnt. Staff not friendly.
- RMronald molinaFeb 5, 20261.0Bought food yesterday at 11 am and after I ate it started feeling sick. Sharp pain and started vomiting all afternon I ended in ER for food poisoning. Wont be coming back for sure!
- LHLavinia HusFeb 1, 20265.0Unique chicken taste !
- AKA KJan 16, 20265.0One of the cleanest Pollo Locos i've visited. Also, the food is above the average of a restaurant. In general, this franchise is, let's keep a good standard, but maybe I like this one better. Because it's cleaner and the staff is just a tad nicer than in other branches. I use a drive through a lot. Totally recommended.
Frequently Asked Questions About El Pollo Loco
What are El Pollo Loco's opening hours?
El Pollo Loco is open every day from 10:00 AM to 11:00 PM, except on Sundays when it closes at 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 12860 W Washington Blvd, Culver City, CA 90230, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services so you can enjoy their food from home.
Can I order El Pollo Loco's food online?
Yes, you can order food online via their official ordering webpage or through the El Pollo Loco app.
What types of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with a focus on fire-grilled chicken and handmade salsas and guacamole.
What payment methods does El Pollo Loco accept?
El Pollo Loco accepts VISA cards for payment.
Does El Pollo Loco have a drive-thru?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Is there caterer service available at El Pollo Loco?
Yes, El Pollo Loco provides catering services for events and gatherings.
What nearby automotive services are close to El Pollo Loco?
Close to El Pollo Loco, you can find Tires Hub for tire and wheel repairs, and Grant Auto for automotive repair and parts.
Are there any cafes or bakeries near El Pollo Loco for dessert or coffee?
Yes, Rockenwagner Bakery, Cafe and Market and Röckenwagner Bakery, Café + Market are nearby, offering bakery goods and coffee, ideal for a visit before or after your meal.
What local fitness or sports venues are near El Pollo Loco?
Nearby fitness locations include Gonza Boxing Union and Customized Fitness Center Design, Inc., great spots to work out after enjoying a meal.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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