El Pollo Loco

3.7
831 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Cudahy,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
7519 S Atlantic Ave, Cudahy, CA
90201, United States

Hours

Reviews

3.7
831 reviews
5 stars
415
4 stars
128
3 stars
85
2 stars
56
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including old or undercooked chicken, incorrect orders, and unsatisfactory taste.

Cleanliness

Some reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Positive Experiences

Despite the negative feedback, there were also positive comments about the food being tasty and some staff providing good service.
  • YA
    Yolanda Arguello
    Jan 5, 2026
    4.0
    Exelente!
  • WM
    wilber martinez
    Dec 28, 2025
    1.0
    12-28-2025 at 12:16 pm all crew was talking and talking about their things and people waiting and waiting for their food. Rude people, distracting people doing other things, not come this location anymore 👎
  • YV
    Yony valle
    Dec 14, 2025
    4.0
    Very tasty chicken....good combos for the price
  • JD
    Jennyfer Delgado
    Nov 7, 2025
    1.0
    Son unos odiosos con los clientes ni tan siquiera responde a lo que uno les esta preguntando, mala atención al cliente
  • JJ
    J.D.
    Nov 5, 2025
    1.0
    Ese pollo es una basura, es comida de hace días, un sabor horroroso, y además pollo tibio. Compre comida para llevar, y termino en la basura. Jajaja no quería hacer de cenar, por falta de tiempo y la idea de ir a ese lugar me salio caro y termine cenando en mi casa. De cierto k jamás regresaré a ese lugar.

Frequently Asked Questions About El Pollo Loco

What are the regular operating hours for El Pollo Loco in Cudahy, CA?

El Pollo Loco is open Monday through Saturday from 10:00 AM to 9:30 PM, and on Sunday from 10:00 AM to 9:00 PM.

Does El Pollo Loco in Cudahy offer delivery services?

Yes, El Pollo Loco offers delivery services to customers.