While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Cudahy,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Numerous customers reported issues with food quality, including old, dry, or undercooked chicken.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.
Order Accuracy
Customers frequently experienced problems with incorrect orders and missing items.
Cleanliness
While some noted cleanliness, others reported dirty tables and unsanitary conditions.
Positive Experiences
A minority of reviews praised the food and service, indicating that some customers had satisfactory experiences.
JD
Jennyfer Delgado
Nov 7, 2025
1.0
Son unos odiosos con los clientes ni tan siquiera responde a lo que uno les esta preguntando, mala atención al cliente
JJ
J.D.
Nov 5, 2025
1.0
Ese pollo es una basura, es comida de hace días, un sabor horroroso, y además pollo tibio. Compre comida para llevar, y termino en la basura. Jajaja no quería hacer de cenar, por falta de tiempo y la idea de ir a ese lugar me salio caro y termine cenando en mi casa. De cierto k jamás regresaré a ese lugar.
BL
Bruce L.
Sep 6, 2025
1.0
Store does not redeem offers from app!
MS
manuel sorto
Sep 2, 2025
5.0
I like their chicken salad cheap price and good taste
What are the regular operating hours for El Pollo Loco in Cudahy, CA?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 9:30 PM, and on Sunday from 10:00 AM to 9:00 PM.
Does El Pollo Loco in Cudahy offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I order food directly from El Pollo Loco’s app?
Yes, you can order food using the El Pollo Loco app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Where is El Pollo Loco located?
El Pollo Loco is located at 7519 S Atlantic Ave, Cudahy, CA 90201, United States.
Does El Pollo Loco have Wi-Fi available for customers?
Yes, El Pollo Loco offers free Wi-Fi to customers inside the restaurant.
Is catering available at El Pollo Loco in Cudahy?
Yes, El Pollo Loco provides catering services for events and gatherings.
Does El Pollo Loco have a drive-through service?
Yes, there is a drive-through service available at El Pollo Loco for convenient pickup.
What nearby healthcare facilities are close to El Pollo Loco in Cudahy?
Nearby healthcare facilities include Affordable Dentist, St James Dental Group, Cudahy Dental Care, Atlantic Pediatrics, Shafai Jamshid MD, and On Time COVID Testing - Cudahy, offering dental and medical services.
What other dining options are near El Pollo Loco?
Nearby dining options include Conchita's (Salvadoran and Mexican cuisine), Leña Ardiendo Pizza (pizza and American food), Papa John's Pizza, Taco Bell at 7500 Atlantic Ave, and Bionicos La Tropicana (ice cream and smoothies).
Are there any nearby fitness or wellness centers near El Pollo Loco?
Yes, nearby wellness and fitness options include Zumba Studio 77, Jiomo Dance (dance and gym), The Camp Transformation Center - Bell (weight loss and nutrition), and Salud Para Todos (nutrition and health food store).