McDonald's

3.6
918 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
24078 Lake Drive, Crestline, CA
92325, United States

Hours

Reviews

3.6
918 reviews
5 stars
367
4 stars
176
3 stars
146
2 stars
73
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned low food quality, including stale items and incorrect orders, leading to dissatisfaction.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and floors.

Staff Friendliness

Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.

Location Appeal

The restaurant's location in the mountains was appreciated, with some customers enjoying the view and convenience.
  • GO
    Greg Oldman
    Nov 11, 2025
    2.0
    I eat here more than id like to. Its not the best choice. But if im going to settle for it, can they at least not make it worse by handing me dry crunchy amd burnt tasting fries? It happens everytime the older female is working. I can play darts with these fries with how stiff they are
  • ST
    Steve Taylor
    Sep 8, 2025
    1.0
    Employees do not acknowledge customers, bathroom was scary dirty,
  • AH
    Adam Heacock
    Aug 29, 2025
    3.0
    The staff must be so overworked and tired or so short staffed they can’t seem to ever get an order right. You have a 40% chance to get your order right. I’ve had missing items I paid for, and plenty of customized orders that didn’t come out how I asked. Like I asked for a caramel hot fudge Sunday and got only fudge, or asked for no onions on a burger and instead got extra onions. The service is just so unreliable and each season it seems like they completely change out there staff to the point I don’t think anyone works here for more than 3 months
  • GW
    Gage J, W
    Aug 24, 2025
    1.0
    Go anywhere else staff sucks dont know what their doing will mess up you order argue about it. Manager is clueless dont make online orders they dont make the food prior so you show up 30 minutes late food isnt done
  • SM
    Suzanne Munoz
    Jul 16, 2025
    3.0
    I ordered a meal, received the BBQ sauce yet no chicken nuggets to go with it. If another sandwich had not been part of the meal, I would have called and requested what I paid for, but was on my way out of town, meal on the run, will double check my orders in the future.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 24078 Lake Drive, Crestline, CA?

McDonald's is open daily from 5:30 AM to 10:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 7:00 AM to 9:30 PM.