McDonald's

3.8
1457 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 N Grand Ave, Covina, CA
91723, United States

Hours

Reviews

3.8
1,457 reviews
5 stars
671
4 stars
301
3 stars
219
2 stars
100
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

There were numerous complaints about food quality, including stale fries, uncooked items, and incorrect orders.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted dirty conditions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with the food and service, highlighting friendly staff and good deals.
  • KJ
    Kevin J
    1 day ago
    4.0
    Great place to bring the kids!!!
  • GG
    Gizell
    Oct 26, 2025
    2.0
    We decided to use drive-thru. We waited a while to order and to get the food. I asked for a replacement of muffin for biscuit on all the deluxe breakfasts. Upon receipt of my order I asked again and I was told the muffins were replaced. Once I got to my destination, the muffins were not replaced, got no ketchup, no jams( thankfully I asked for jam). The eggs are looking weird. As other customer said, look into your order before you leave or go to another location.
  • ZM
    Zeri Mirzadehjoon
    Oct 15, 2025
    3.0
    Unfortunately service was bad, fries always cokd and half empty 😕 We love the fries 🍟 nut so disappointed in the service they are not friendly people. They must be retrained.
  • RW
    Rita White
    Oct 10, 2025
    5.0
    The best Mac Donald's ever
  • SS
    Soulja Slim
    Sep 18, 2025
    1.0
    Employee with glasses was having a hard time understanding my order

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 121 N Grand Ave, Covina?

McDonald's at 121 N Grand Ave, Covina is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

During what hours is the drive-thru service available?

The drive-thru is open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and from 5:30 AM to 10:00 PM on Sunday.