Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,462 reviews
5 stars
672
4 stars
304
3 stars
219
2 stars
99
1 star
168
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food quality, including stale fries, uncooked items, and incorrect orders.
Service Speed
Mixed feedback on service speed; some praised quick service while others experienced long waits and slow order fulfillment.
Staff Attitude
Customer experiences with staff varied widely, with some noting friendly service while others reported rudeness and poor communication.
Cleanliness
The cleanliness of the restaurant received positive remarks from some customers, but others noted dirty conditions.
Order Accuracy
Multiple reviews highlighted problems with order accuracy, including missing items and incorrect modifications.
- GFgloria faDec 7, 20251.0I love the hot fudge sundae but now I have to rethink that thought. Today unfortunately my hot fudge sundae tasted like a chemical of some sort. Could not eat the fudge at all. So safe to say McDonalds is no longer on my list for a hot fudge sundae.
- JJJerry Wong (jerwong)Nov 30, 20255.0Fast and convenient. This location is better than many of the McDonald's in the area.
- EMe malvidoNov 28, 20251.0I went through the drive thru. I come to this McDonald's because my food is normally hot and my order is perfect. Today the guy taking my order cut me off when I wasn't done with my order so I had to stop him and let him know I wasn't done. And no I wasn't taking a long time I already knew my order and all he let me get in was the first part. Which was a number 7 and after that all I was adding was a double cheeseburger. Nothing big or complicated. Fine whatever. So I get home and this is what my double cheeseburger looked like. I should get paid for having to put my food together now. I'd say do better but I might be expecting to much from McDonald's.
- KJKevin JNov 23, 20254.0Great place to bring the kids!!!
- GGGizellOct 26, 20252.0We decided to use drive-thru. We waited a while to order and to get the food. I asked for a replacement of muffin for biscuit on all the deluxe breakfasts. Upon receipt of my order I asked again and I was told the muffins were replaced. Once I got to my destination, the muffins were not replaced, got no ketchup, no jams( thankfully I asked for jam). The eggs are looking weird. As other customer said, look into your order before you leave or go to another location.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 121 N Grand Ave, Covina?
McDonald's at 121 N Grand Ave, Covina is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours is the drive-thru service available?
The drive-thru is open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and from 5:30 AM to 10:00 PM on Sunday.
What are the delivery service hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available to order from McDonald's?
Yes, McDonald's has a mobile app available on both Apple App Store and Google Play Store for convenient ordering.
How can I order McDonald's online from this location?
You can order online at https://mcdonalds.order.online/business/-5579 or via their quick link https://mcdonalds.smart.link/jfeqnrnmr.
What other food places are located near McDonald's at 121 N Grand Ave, Covina?
Nearby food establishments include Pep's Sub & Pizza Shack, Kitty's Fish & Chips, Fosters Freeze, El Pollo Loco, and Subway, offering a variety of dining options.
Are there nearby transit or service locations that can help visitors find McDonald's?
While public transit isn't listed, nearby places like Rite Aid and Walgreens pharmacies, and AutoZone for automotive needs, can serve as landmarks to locate McDonald's.
What nearby amenities are available for customers who want to shop or relax before or after visiting McDonald's?
Customers can visit Razor Finish Barber Shop, In-Style Nails and Spa for beauty services, Fitness 19 gym for workouts, or Badillo Launderland for laundry needs nearby.