Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
There were numerous complaints about food quality, including stale fries, uncooked items, and incorrect orders.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted dirty conditions.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders.
Positive Experiences
Despite the negative feedback, some customers expressed satisfaction with the food and service, highlighting friendly staff and good deals.
KJ
Kevin J
1 day ago
4.0
Great place to bring the kids!!!
GG
Gizell
Oct 26, 2025
2.0
We decided to use drive-thru. We waited a while to order and to get the food. I asked for a replacement of muffin for biscuit on all the deluxe breakfasts. Upon receipt of my order I asked again and I was told the muffins were replaced. Once I got to my destination, the muffins were not replaced, got no ketchup, no jams( thankfully I asked for jam). The eggs are looking weird. As other customer said, look into your order before you leave or go to another location.
ZM
Zeri Mirzadehjoon
Oct 15, 2025
3.0
Unfortunately service was bad, fries always cokd and half empty 😕 We love the fries 🍟 nut so disappointed in the service they are not friendly people. They must be retrained.
RW
Rita White
Oct 10, 2025
5.0
The best Mac Donald's ever
SS
Soulja Slim
Sep 18, 2025
1.0
Employee with glasses was having a hard time understanding my order
What are the regular business hours for McDonald's at 121 N Grand Ave, Covina?
McDonald's at 121 N Grand Ave, Covina is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours is the drive-thru service available?
The drive-thru is open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and from 5:30 AM to 10:00 PM on Sunday.
What are the delivery service hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available to order from McDonald's?
Yes, McDonald's has a mobile app available on both Apple App Store and Google Play Store for convenient ordering.
How can I order McDonald's online from this location?
You can order online at https://mcdonalds.order.online/business/-5579 or via their quick link https://mcdonalds.smart.link/jfeqnrnmr.
What other food places are located near McDonald's at 121 N Grand Ave, Covina?
Nearby food establishments include Pep's Sub & Pizza Shack, Kitty's Fish & Chips, Fosters Freeze, El Pollo Loco, and Subway, offering a variety of dining options.
Are there nearby transit or service locations that can help visitors find McDonald's?
While public transit isn't listed, nearby places like Rite Aid and Walgreens pharmacies, and AutoZone for automotive needs, can serve as landmarks to locate McDonald's.
What nearby amenities are available for customers who want to shop or relax before or after visiting McDonald's?
Customers can visit Razor Finish Barber Shop, In-Style Nails and Spa for beauty services, Fitness 19 gym for workouts, or Badillo Launderland for laundry needs nearby.