Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Covina,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
515 reviews
5 stars
305
4 stars
107
3 stars
43
2 stars
21
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the chicken and sides, but there were complaints about food being overcooked, stale, or not fresh.
Service Issues
Mixed reviews on service; some customers experienced friendly and attentive staff, while others reported rude behavior and mistakes with orders.
Cleanliness
The restaurant was generally noted as clean and well-organized, contributing positively to the dining experience.
Order Accuracy
Several customers reported issues with incorrect orders or missing items, leading to frustration.
Value for Money
While some found the prices fair, others felt certain items were overpriced for the quality received.
- LALuis Arce4 days ago5.0Employees were attentive from the moment I entered. Service was quick. Food was good.
- ESE SNov 4, 20255.0The lady who assisted me was very kind.
- JHJavier HernandezOct 26, 20255.0Great chicken , good selection of sides , fair price. Eat in or take home.
- LBLeonardo BasilioOct 22, 20255.0Excelente
- EMEstevan martinezOct 18, 20251.0Ordered 8 chicken guacamole burritos and none of them had chicken.
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours for El Pollo Loco in Covina, CA?
El Pollo Loco in Covina is open Monday through Friday from 10:00 AM to 11:00 PM, and on Saturday and Sunday from 10:30 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for your convenience.
Can I place an order online for El Pollo Loco?
Yes, you can place your order online through their official ordering website or via the El Pollo Loco app available on the Apple App Store.
What types of payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco for your events and gatherings.
Is there free Wi-Fi available at El Pollo Loco in Covina?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
Where is El Pollo Loco located in Covina?
El Pollo Loco is located at 106 S Grand Ave, Covina, CA 91724, USA.
What nearby restaurants can I visit along with El Pollo Loco in Covina?
Nearby restaurants include Fosters Freeze, Subway, Bronco's Grill, and McDonald's, offering a variety of dining options to suit different tastes.
Are there any nearby grocery stores or pharmacies around El Pollo Loco?
Yes, nearby you can find Walgreens for pharmacy and convenience needs, and Vons for groceries, bakery items, and flowers.
What local services are near El Pollo Loco that might be useful to visitors?
Nearby services include Western Union for money transfer, UPS Authorized Shipping Outlet for courier services, and PostalAnnex+ for printing and notary services.