Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Covina,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
626 reviews
5 stars
387
4 stars
123
3 stars
36
2 stars
21
1 star
59
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the chicken and other dishes, while others reported small portions and food that tasted old.
Service Experience
Customer service is inconsistent; many praised friendly staff, while others reported rude service and issues with order accuracy.
Cleanliness
The restaurant is generally noted for being clean, with several customers highlighting the cleanliness of the dining area.
Portion Sizes
Several customers expressed disappointment with portion sizes, feeling that they were insufficient for the price.
Drive-Thru Efficiency
Drive-thru service is noted for being fast, but there are complaints about order accuracy and missing items.
- TRTony razura2 days ago1.0Soy cliente frecuente de este lugar y siempre me pasa lo mismo hago pedidos muy grandes pido que me pongan suficientes salsas y me terminan poniendo dos o tres para pedidos de cien dólares es increíble
- ZMZeri MirzadehjoonOct 26, 20253.0Taco was okay, it's too small it does not fill you up. The guy was nice, friendly to me.
- PHPete HattaschOct 8, 20255.0Great chicken well cooked and HOT!
- PPPavleSep 12, 20252.0Esta bueno el servicio y las condiciones del salon dentro del local. El problema aqui son las porciones. Parece que el manager le dice a los cocineros que no le hechen carne a las quesadillas. Pedi una quesadilla de pollo con salsa verde y parece que me dieron una quesadilla de salsa. Fuimos a preguntar si asi eran las porciones de la quesadilla y dijeron que si. Me parecio un robo.
- JVJesus VelaJul 30, 20255.0♥️
Frequently Asked Questions About El Pollo Loco
What are the operating hours for El Pollo Loco in Covina, CA?
El Pollo Loco in Covina is open Monday through Friday from 10:00 AM to 10:00 PM, and on Saturday and Sunday from 10:30 AM to 10:00 PM.
Does El Pollo Loco in Covina offer delivery and catering services?
Yes, El Pollo Loco offers delivery service and catering to customers in Covina, CA.
What types of payment are accepted at El Pollo Loco in Covina?
El Pollo Loco accepts American Express, Discover, and Visa cards as payment options.
Where is El Pollo Loco located in Covina?
El Pollo Loco is located at 1405 N Azusa Ave, Covina, CA 91722, United States.
How can I order food online from El Pollo Loco Covina?
You can order food online at El Pollo Loco Covina via their order website: https://order.elpolloloco.com/menu/n-azusa-ave-e-arrow-hwy or through their mobile app 'El Pollo Loco'.
Does El Pollo Loco in Covina have free Wi-Fi for customers?
Yes, El Pollo Loco in Covina offers free Wi-Fi for customers during their visit.
Are there other food options near El Pollo Loco in Covina?
Yes, nearby food options include WaBa Grill (Asian fast food), KFC (chicken restaurant), Michoacana Familiar (ice cream and smoothie bar), and Shakey's USA (pizza and buffet).
What nearby businesses can I visit when going to El Pollo Loco in Covina?
Nearby businesses include Chase Bank for financial services, Ross Dress for Less for clothing shopping, and Top Service Nails & Lashes for beauty treatments.
Is there a nearby dental office close to El Pollo Loco in Covina?
Yes, Western Dental & Orthodontics is a nearby dentist and orthodontist located close to El Pollo Loco in Covina.
Can I use the El Pollo Loco app to enhance my experience?
Yes, you can download the 'El Pollo Loco' app to order food conveniently and access Loco Rewards directly from your mobile device.