Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Covina, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.5
113 reviews
5 stars
86
4 stars
10
3 stars
9
2 stars
3
1 star
5
- BBBill Brammer5 days ago5.0Great trip top
- JLJ. C. LimaOct 15, 20253.0I am a long customer of El Pollo Loco! I visit these restaurants several times a month around Los Angeles. But, I have to complain about the customer service is received on this particular El Pollo Loco, I usually use my app to order ahead, however, I eat inside. I informed "Aldren or Aldrin" that it was going to be for eating here! With a miserable look on his face he went ahead and began preparing my order on a tray. I felt no joy looking at this man's face. As a person who works in the hospitality industry I know how important it is to put a smile on your face in order to make customers or clients feel at ease or comfortable. He wasn't much of a charmer. When I requested my drink, he gave me a look as if I was asking him to give it to me for free! Checked the receipt too, as if I was lying! I had also requested 6 avocado sauces on the app, which he only decided to give me three, i hadn't noticed! I asked for serranos, he still stared at me as if it was a bothersome request! After I sat for my lunch I returned for the rest of my avocado sauces and he looked bothered again! I mean, I almost lost my appetite! Just as a friendly advise, send your managers and front desk people to "Charm School" it makes a difference when you smile doing your job. "And Aldrin or Aldren get a different career if you don't like what you do" the customer isn't at fault of your misery!
- JSJuan SerranoSep 10, 20255.0Compramos las 8 piezas de pollo con salsa y 5 paquetes de tortillas por less than $25 Dlls atendido por su Manager Aldrin muy amable y Cortes pollo delicioso
- MPMr PerezAug 19, 20255.0Stopped by El Pollo Loco on a whim, and I’ve got to admit… they came through. The tacos were fire — crisp shells, plenty of filling, and actually seasoned right (rare for fast food). There was a tiny hiccup with my order, but the staff handled it smoothly without any drama, which honestly says a lot. I walked away with what I wanted, plus a reminder that some places still know how to keep customers happy without making it a production. Solid experience overall. Food hit, service chill. I’ll be back.
- DSDAY STARAug 12, 20255.0I HAVE BEEN IN OTHERS POLLO LOCO LOCATION BUT THIS ONE CUSTOMER SERVICE IS 100% PRIORITY
Frequently Asked Questions About El Pollo Loco
What type of cuisine does El Pollo Loco in Covina, CA serve?
El Pollo Loco serves fresh, authentic Mexican food specializing in fire-grilled chicken marinated with herbs, spices, fruit juices, and garlic.
What are the operating hours of El Pollo Loco in Covina?
El Pollo Loco is open Monday to Friday from 10:00 AM to 10:30 PM, and on Saturday and Sunday from 10:30 AM to 10:30 PM.
Does the Covina El Pollo Loco location offer drive-through service?
Yes, this El Pollo Loco location has a drive-through service for customer convenience.
What payment methods are accepted at El Pollo Loco in Covina?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Is there free Wi-Fi available at El Pollo Loco in Covina?
Yes, free Wi-Fi is available for customers at El Pollo Loco in Covina.
How can I place an order for El Pollo Loco in Covina online?
You can place an order online at https://order.elpolloloco.com/menu/s-vermont-ave-w-olympic-blvd or through the El Pollo Loco app available on the Apple App Store.
What is the address and contact number for El Pollo Loco in Covina?
El Pollo Loco is located at 100 N Azusa, Covina, CA 91722. You can reach them by phone at +1 626-339-7337.
What nearby places can I visit along with El Pollo Loco in Covina?
You can visit nearby places like Starbucks for coffee, UPS Access Point location for courier services, and Chevron gas station, all located close to El Pollo Loco.
Are there nearby dining options close to El Pollo Loco in Covina?
Yes, close by are tasty freeze (burger restaurant), Charleys Cheesesteaks and Wings (American fast food), and Capriotti’s Sandwich Shop for more dining variety.
Can I find shopping and pharmacy services near El Pollo Loco in Covina?
Yes, Smart and Final Extra supermarket and CVS Pharmacy are nearby, providing grocery and pharmacy shopping options close to El Pollo Loco.