While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Covina, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Never use the drive thru, they get rid of the burnt or undercooked chicken.
Never use a coupon, you will get horrible service. They make the non coupon customers food first.
Rude people at the drive thru every time as well.
Worse pollo loco I've been to. Even the ones in the bad neighborhoods are better.
BC
Barney C
Jan 16, 2026
1.0
I always order a 3 piece leg and thigh and ask for substitute of the leg for another thigh, this location doesn’t honors the change, not even for a extra charge, won’t be coming back
RA
Rudy Abundis
Jan 12, 2026
4.0
It's pretty much like most El pollo locos. They have good food, good service and good service.
JM
JERRY MARTINEZ
Dec 24, 2025
1.0
SO BAD THEY REFUSED TO TAKE MY ORDER THEY SAID THEY ARE OUT OF CHIKEN AT 7:00 PM. AND THEY STILL TAKING ORDERS SO I WILL NEVER COME BAD TO THIS PLACE BAD BAD COSTUMER SERVICE SO NO STAR FOR THIS RESTAURANT
BB
Benjamin
Dec 7, 2025
5.0
Food was fresh and tasty. Service was equally as good. Thank you
What type of cuisine does El Pollo Loco in Covina, CA serve?
El Pollo Loco serves fresh, authentic Mexican food specializing in fire-grilled chicken marinated with herbs, spices, fruit juices, and garlic.
What are the operating hours of El Pollo Loco in Covina?
El Pollo Loco is open Monday to Friday from 10:00 AM to 10:30 PM, and on Saturday and Sunday from 10:30 AM to 10:30 PM.
Does the Covina El Pollo Loco location offer drive-through service?
Yes, this El Pollo Loco location has a drive-through service for customer convenience.
What payment methods are accepted at El Pollo Loco in Covina?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Is there free Wi-Fi available at El Pollo Loco in Covina?
Yes, free Wi-Fi is available for customers at El Pollo Loco in Covina.
How can I place an order for El Pollo Loco in Covina online?
You can place an order online at https://order.elpolloloco.com/menu/s-vermont-ave-w-olympic-blvd or through the El Pollo Loco app available on the Apple App Store.
What is the address and contact number for El Pollo Loco in Covina?
El Pollo Loco is located at 100 N Azusa, Covina, CA 91722. You can reach them by phone at +1 626-339-7337.
What nearby places can I visit along with El Pollo Loco in Covina?
You can visit nearby places like Starbucks for coffee, UPS Access Point location for courier services, and Chevron gas station, all located close to El Pollo Loco.
Are there nearby dining options close to El Pollo Loco in Covina?
Yes, close by are tasty freeze (burger restaurant), Charleys Cheesesteaks and Wings (American fast food), and Capriotti’s Sandwich Shop for more dining variety.
Can I find shopping and pharmacy services near El Pollo Loco in Covina?
Yes, Smart and Final Extra supermarket and CVS Pharmacy are nearby, providing grocery and pharmacy shopping options close to El Pollo Loco.
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