Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.2
322 reviews
5 stars
215
4 stars
33
3 stars
21
2 stars
17
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting individual employees who provided exceptional service.
Drink Quality
While most customers enjoyed the drinks, some reported inconsistencies in taste and quality, particularly with iced beverages being overly watery or lacking flavor.
Wait Times
Numerous reviews mentioned long wait times, especially for drive-thru orders, with some customers expressing frustration over delays even with mobile orders.
Location Issues
Several customers noted difficulties with parking and navigating the drive-thru, suggesting that the location's layout could be improved.
Overall Experience
Despite some negative feedback, many customers expressed a strong preference for Dutch Bros over competitors like Starbucks, citing the vibrant atmosphere and enjoyable drinks.
- PIPaul Evan Smith, III1 day ago4.0The 2025 coffee phenomenon in the the city of Covina , California. Tip: check the menu online before you go, because you won't see a menu from your car until quite a while after you place your order Most people order from their car, which creates a scene like a busy In 'n'Out. An employee takes your order on an electronic tablet. You pay on the spot by card. Then you gradually make your way to a service window to pick up your order. On my most recent visit, there were no horns honking or raised voices. The drivers were courteous to one another, possibly because you have to keep your place in the long line or you would get another person's order . A lesser number of customers apparently walk into the store to place and pickup their orders. I am not sure if there is any inside seating. I got an iced coffee with half and half for $6.00. It tasted great. Blended energy drinks and "candy-style" coffees appeared to be the most popular items. The menu lists a few snack or continental breakfast type items. I have not tried any of these.
- ACADELINO CARRASQUILONov 14, 20255.0Great place for coffee... conveniently directly behind Popeyes, on Citrus, in the City of Covina. Tidy, friendly, terrific vibe place. Thank you for your service Dutch Bros... much appreciated... have returned numerous tines.. I will be your frequent customer. Thanks.
- EDEmma D.Nov 11, 20255.0I love this location, worth the long line. I had this up north while in college back in the day and it just brings back memories.
- RCRae CoNov 10, 20253.0I've never had a problem with my drinks. The service is hit or miss. You really can't expect much from the younger generation.
- JSJose SolisNov 8, 20251.05+ people standing outside waiting for drinks for over 30 MINUTES.... thats just crazy. AVOID THIS LOCATION AT ALL COSTS!!! Theres 2 others nearby. God bless
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 511 S Citrus Ave, Covina?
Dutch Bros Coffee at 511 S Citrus Ave, Covina is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Do I need to call the shop before visiting Dutch Bros Coffee for my order?
Dutch Bros Coffee shops don’t have phones; they prefer to interact with customers face-to-face at the window.
Can I order my drink ahead of time via an app?
Yes, you can order ahead using the Dutch Bros app available on the Apple App Store and Google Play Store to customize and order your drink.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery; however, some third-party services might provide delivery options.
What payment methods does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there sugar-free flavor options available?
Yes, Dutch Bros offers several sugar-free flavors including white chocolate, chocolate, caramel, vanilla, and several others.
Can I get a free drink on my birthday at Dutch Bros Coffee?
By downloading the Dutch Bros app, you can receive a free drink reward on your birthday; otherwise, inform your broista during your visit.
What nearby restaurants can I visit before or after enjoying a drink at Dutch Bros Coffee?
Nearby restaurants include Popeyes® Louisiana Kitchen, Jack in the Box, Del Taco, Pizza Chalet, and Buckboard BBQ & Catering, providing a variety of meal options.
Are there other coffee shops near Dutch Bros Coffee at 511 S Citrus Ave?
Yes, Starbucks and another Dutch Bros Coffee location are nearby if you’re interested in exploring different coffee options.
What automotive services are available close to Dutch Bros Coffee at 511 S Citrus Ave?
Nearby automotive services include Bozzani Volkswagen, Covina Volkswagen, Thomas Acura, and Citrus Car Wash, great for car repair, dealership, or cleaning needs before or after your visit.