Many customers praised the friendly and attentive service from staff members, highlighting specific employees for their exceptional service.
Food Quality
While some customers enjoyed the food, particularly the cheesesteaks and wings, others expressed disappointment with portion sizes and quality, noting inconsistencies in their orders.
Cleanliness
The restaurant was frequently described as clean and orderly, contributing positively to the dining experience.
Pricing Concerns
Several reviews mentioned that the prices were perceived as high relative to the portion sizes and quality of food, leading to dissatisfaction among some customers.
PM
Pauline Monge
Feb 6, 2026
5.0
Delicious sandwiches and wonderful service
JM
Janet Merrigan
Feb 1, 2026
5.0
Always a joy to dine here when I come this way .
DP
Dues Paid
Jan 28, 2026
5.0
Luis provided such AmazingCostumerService.Calm energy.Loving attitude.Man such a great experience.Luis Certainly deserves a PAY RAISE.He represents the Charley's establishment so well.Handled 3 different people's orders so swiftly as promoted. Excellent work ethic
WB
William Bauman
Jan 25, 2026
1.0
Don't like to give negative reviews, but was very disappointed. Ordered the two smalls for 12 special, and small is an understatement. I'll be going to Jersey Mike's for my cheese steaks still. They give you at least double the meat there, and the same price. Will not go back to Charley's. And do not order the special. It's not a special. They just purposely give you way less meat.
IM
ISABEL MEDINA
Jan 16, 2026
5.0
Jan 16,2026. Was awesome definitely attentive to all her customers. Enjoyed my dinner. Will definitely return. Thanks Nicole