SUPERBURGER has more than 60 years of history serving made to order hamburgers from our original location on 4th street in Santa Rosa. A Superburger is a rustic grind of choice chuck steaks grilled to order. Our standard patty is 7 ounces and is cooked medium well to a warm rosy center unless you have a special request. Superburgers come with the fixings on the side: crispy iceberg lettuce, lively red onion, good ol' tomato and fresh brined pickles. If you prefer grass fed beef just ask we have you covered. If you are craving the ultimate meatless burger experience you are in luck, we have that too.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.