Service Issues
Numerous customers reported extremely slow service, with long wait times and incorrect orders being common complaints.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of professionalism, particularly from a specific employee named Jennifer.
Food Quality
While some customers enjoyed specific menu items, there were frequent mentions of cold food, incorrect orders, and unsatisfactory preparation.
Payment Options
Several customers expressed frustration over the lack of Apple Pay acceptance and issues with the mobile ordering system.
Overall Experience
Overall, many customers left disappointed, indicating they would not return due to the combination of service and food quality issues.