McDonald's

3.9
1000 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
290 Bristol Street, Costa Mesa, CA
92626, United States

Hours

Reviews

3.9
1,000 reviews
5 stars
477
4 stars
210
3 stars
142
2 stars
69
1 star
102

What are people saying?

AI-generated from recent customer reviews

Operational Issues

Frequent complaints about order cancellations, poor inventory management, and unprofessional management practices.

Customer Service

Mixed reviews on customer service; some employees received praise for friendliness, while others were reported as rude or unhelpful.

Cleanliness

Some customers noted the cleanliness of the location, while others reported issues with dirty bathrooms.

Food Quality

Inconsistent food quality reported, with some customers enjoying their meals while others experienced issues like overcooked items.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru process, citing long wait times and being asked to pull forward unnecessarily.
  • SO
    Save the Oceans
    3 days ago
    1.0
    Asked for the bathroom code. Woman rolled her eyes gave me the most hated look and went to punch in the code. Lucky she didn’t punch me. I said Thank you. She looked like she wanted to punch me again. Vile employee. Do better McDs.
  • MC
    Marlyn Ceja
    Dec 27, 2025
    1.0
    This McDonald’s is a complete failure of basic operations I only chose 2 go here 4 being near my job,so I assumed grabbing breakfast here would B convenient that was a huge mistake. Twice now my orders have been canceled after payment went through once because they “no longer carry” bagels, and another time because they supposedly ran out of steak breakfast items plus no more buffalo sauce. The manager is shockingly unprofessional and clearly unqualified 2 run a restaurant. Orders R constantly canceled because they “run out” items during breakfast hours. Poor inventory management and zero regard 4 customers time make this location completely unreliable. I’m now forced 2 drive 2 another McDonald’s, leaving my food cold by the time I get 2 work all because this store can’t manage basic operations. There is no accountability, no effort 2 resolve issues, just excuses and attitude. This location gives the brand a bad name and feels more like a disorganized mess than a functioning business. This McDonald's demonstrates such consistent operational failure and managerial incompetence that it should not B offering online ordering at all, as it repeatedly takes customers’ money without the ability or apparent willingness 2 fulfill orders. This location’s repeated inability 2 fulfill paid online orders reflects serious deficiencies in inventory control and management oversight, raising legitimate concerns about its operational standards and suitability 4 offering digital ordering services. Avoid this place unless Ur ok w/ wasted money, wasted time, and zero customer service.
  • AA
    Ali Azad
    Dec 19, 2025
    3.0
    Charging for ranch sauce????? Really??? Poor Mc D👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
  • SK
    Stephanie Kearns
    Dec 16, 2025
    5.0
    We visited this location to order the Grinch meals! So fun! The meal came with Grinch socks! We had great food and great service, Cynthia in the drive-through was kind and friendly, she should be recognized as a superstar employee!
  • CB
    Chaylene Bruggeman
    Dec 14, 2025
    1.0
    Ordered breakfast on the app before cut off time, I was charged, arrived less than 30mins later to pick up my order, but it was slightly after the 10:30 cut off time. We were told “we got rid of your order because you weren’t here on time”. What is the point of ordering ahead then… I already paid you and had my order submitted, just make my food when I order it and give it to me, your job isn’t that hard. Not to mention, there is not one thing on their or website that states you have to PICK UP before cut off time. Such a waste of time and poor customer service.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's in Costa Mesa, CA, is open daily from 6:00 AM to 10:00 PM.

When is the drive-thru open at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.