El Pollo Loco

4.0
703 reviews
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Business Details

1941 Harbor Blvd, Costa Mesa, CA
92627, United States
(949) 646-4493
https://restaurants.elpolloloco.com/ca/costa-mesa/1941-harbor-blvd
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Costa Mesa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
1941 Harbor Blvd, Costa Mesa, CA
92627, United States

Hours

Reviews

4.0
703 reviews
5 stars
373
4 stars
156
3 stars
61
2 stars
37
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoy the flavors and freshness, while others complain about dry or poorly prepared items.

Pricing Issues

Several customers express dissatisfaction with pricing, citing discrepancies between advertised deals and actual charges.

Cleanliness Concerns

Multiple reviews mention cleanliness issues, including dirty tables and unsanitary conditions.

Overall Experience

While some customers have positive experiences and enjoy the food, many express frustration with service and food quality, leading to a mixed overall impression.
  • HT
    Heather Troutman
    Nov 2, 2025
    5.0
    I always love El pollo loco! Consistently good chicken! Wayyy better than any other chicken place! Good sides to choose from!
  • AL
    Alex Lopez
    Oct 25, 2025
    5.0
    My experience was really good. I have my food on time and the guys were very friendly.
  • MW
    Michael Wu
    Oct 17, 2025
    5.0
    😎💃🕺🏻
  • RM
    Rick Montoya
    Oct 6, 2025
    1.0
    I wouldn't suggest going to this location it's independently owned and they falsely advertise this banner with four different combos starting at $5.99 but won't honor them. It's a scam don't go here it's not a corporate store. It's independently owned and they will rip you off. One time I ordered a regular El Pollo Bowl they're supposed to be only $5.99 they charged me $8. And every time I go in there it almost feels like they're annoyed that people come in. I used to go to this place at least two or three times a week not anymore. I'll drive a little further to a corporate location
  • CR
    Cheryl Russo
    Sep 9, 2025
    1.0
    I would have to say this was the worst experience ever! All I ordered was 2 Taco el Carbon ( pretty simple you would think) I went through the drive through so didn’t realize the condition of my order until I reached home! The tortilla were not matched so nothing fit right, the cilantro looked like they just pulled it off the bush and of course I requested the avocado sauce and got the pico de gallo. Nothing about this order was appetizing. This isn’t the first bad experience I’ve had at this store but it will definitely be my last!!!
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Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Costa Mesa?

El Pollo Loco in Costa Mesa is open daily from 10:00 AM to 9:30 PM.

Where is El Pollo Loco located in Costa Mesa?

El Pollo Loco is located at 1941 Harbor Blvd, Costa Mesa, CA 92627, USA.