El Pollo Loco

4.0
706 reviews
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Business Details

1941 Harbor Blvd, Costa Mesa, CA
92627, United States
(949) 646-4493
https://restaurants.elpolloloco.com/ca/costa-mesa/1941-harbor-blvd
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Costa Mesa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
1941 Harbor Blvd, Costa Mesa, CA
92627, United States

Hours

Reviews

4.0
706 reviews
5 stars
375
4 stars
156
3 stars
61
2 stars
37
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly and efficient staff, while others report rude and unprofessional behavior.

Food Quality

Food quality varies significantly; while many enjoy the chicken and other menu items, there are numerous complaints about overcooked or dry food.

Cleanliness

Several reviews mention cleanliness issues, including dirty tables and unsanitary conditions.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Value for Money

Customers express concerns about pricing, particularly regarding portion sizes and additional charges for condiments.
  • LD
    Lupus Deum
    1 day ago
    1.0
    Dried out chicken, almost jerky. Counterman Mauricio was nearly unintelligible. Very dreary atmosphere, like a homeless hangout. Pollo Loco quality has gone downhill for years now at several locations near me. Very sad.
  • IR
    Is that Right
    Dec 16, 2025
    5.0
    Amazing service 👏
  • HT
    Heather Troutman
    Nov 2, 2025
    5.0
    I always love El pollo loco! Consistently good chicken! Wayyy better than any other chicken place! Good sides to choose from!
  • AL
    Alex Lopez
    Oct 25, 2025
    5.0
    My experience was really good. I have my food on time and the guys were very friendly.
  • RM
    Rick Montoya
    Oct 6, 2025
    1.0
    I wouldn't suggest going to this location it's independently owned and they falsely advertise this banner with four different combos starting at $5.99 but won't honor them. It's a scam don't go here it's not a corporate store. It's independently owned and they will rip you off. One time I ordered a regular El Pollo Bowl they're supposed to be only $5.99 they charged me $8. And every time I go in there it almost feels like they're annoyed that people come in. I used to go to this place at least two or three times a week not anymore. I'll drive a little further to a corporate location
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Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Costa Mesa?

El Pollo Loco in Costa Mesa is open daily from 10:00 AM to 9:30 PM.

Where is El Pollo Loco located in Costa Mesa?

El Pollo Loco is located at 1941 Harbor Blvd, Costa Mesa, CA 92627, USA.