Brand Certified
El Pollo Loco
4.1(714 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
2990 Bristol St, Costa Mesa, CA
92626, United States
Certified by El Pollo Loco • Mar 01, 2026
(714) 540-5058
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/costa-mesa/2990-bristol-st
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Costa Mesa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.1
714 reviews
5 stars
375
4 stars
174
3 stars
65
2 stars
36
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing dry or overcooked chicken, while others praised the flavor and freshness.
Customer Service
Mixed reviews on customer service; some employees were noted for being friendly and helpful, while others were described as rude or unhelpful.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in the bathrooms.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Value
Some customers appreciated the reasonable prices and good value for family meals, while others felt the quality did not match the price.
- NHNGA T. HOANG3 days ago5.0Chipotle wrap so fresh and crunchy good hot oozing with cheese. Chicken never tasted so good dipped in their red-green salsa. Horchata coffee dripping with creamer makes my day, "GRACIAS POR MEXICANA!"
- DPDennis PangilinanFeb 22, 20265.0Great drive through service. Delicious chicken. Recommend the tomato salsa.
- ASAllen StoutJan 10, 20264.0I used the kiosk to order. It didnt give me the option of only-thighs, which I've used before. I ordered a bowl, which was good. I need to eat less rice, so I wish that there was a beans-only healthier option.
- A4Anonymous 4321Jan 10, 20261.01/9/26 Beware Got the wrong order, 4 pcs chicken with missing second rice and did not order beans nor corn tortilla, The driver put my food on her dirty car floor! Disgusting! Not happy. Go elsewhere!
- DDDanielDec 29, 20255.0Orders always come out really good and with everything asked for. I like coming here and Jesus Martinez goes above and beyond for making the orders stand out. Will definitely keep coming back to this location.
Frequently Asked Questions About El Pollo Loco
What are the typical operating hours of El Pollo Loco in Costa Mesa?
El Pollo Loco is open Monday through Sunday with hours generally from 9:30 AM to 11:00 PM, except Friday when it closes at 11:00 PM.
Can I order delivery from El Pollo Loco Costa Mesa?
Yes, El Pollo Loco in Costa Mesa offers delivery service.
Does El Pollo Loco have a drive-through service at the Costa Mesa location?
Yes, El Pollo Loco Costa Mesa offers a drive-through option for customer convenience.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
How can I place an order online for El Pollo Loco in Costa Mesa?
You can order online through their menu link at https://order.elpolloloco.com/menu/bristol-baker or via the El Pollo Loco app on the Apple App Store.
Does El Pollo Loco Costa Mesa offer Wi-Fi for customers?
Yes, they provide free Wi-Fi for customers at the Costa Mesa location.
Where is El Pollo Loco located in Costa Mesa?
El Pollo Loco is located at 2990 Bristol St, Costa Mesa, CA 92626, USA.
What other dining options are near El Pollo Loco Costa Mesa for someone wanting to explore local cuisine?
Nearby restaurants include Umami Burger for gourmet burgers, Slurpin' Ramen Bar for Japanese cuisine, Wahoo's Fish Taco for Mexican-American flavors, and The Taco Stand for fast Mexican food.
Are there convenient places near El Pollo Loco Costa Mesa where customers can refuel or shop?
Yes, customers can visit Chevron Station Costa Mesa for gas, 7-Eleven for convenience shopping, and Bohemian Mama for women's clothing nearby.
What services can I find nearby El Pollo Loco that complement a visit to the area?
Nearby services include Baker Bristol Pet Hospital for pet care, Outer Limits Tattoo and Piercing for body art, and Christopher Perry's Retreat Salon for hair and beauty treatments.
Brand Certified Facts from El Pollo Loco
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