Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Costa Mesa, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
748 reviews
5 stars
424
4 stars
174
3 stars
81
2 stars
23
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers praising the taste while others reported issues like overcooked chicken and stale items.
Customer Service
Customer service experiences varied; some praised the friendly staff while others noted rudeness and poor service.
Cleanliness
Cleanliness of the restaurant received positive feedback, but some customers reported unsanitary conditions.
Pricing
Many customers felt that prices were higher than at other locations, leading to dissatisfaction.
Order Accuracy
Several customers experienced issues with order accuracy, including incorrect items and missing components.
- JBJodi BSep 26, 20251.0Ordered a Pollo bowl and they said they dont have them anymore then when we decide to leave without food they offer it smh
- JNJK NOONESep 9, 20255.0Great deal and Great customer service 👍
- FFfloresita floresSep 2, 20251.0No regreso aese lugar. no tenian a ninguna persona mas que anosotros.y nome quisieron atender que tenia que husar la pantalla y nisiquiera estavan ocupados.y todavia las mesas sucias.y despues disen no ay trabajo y ya niquieren aser nada..
- TJTheodore JohnsonAug 21, 20255.0Friendly and helpful. Tasty and juicy chicken.
- TWTina WaunchJul 29, 20255.0Delicious dou le avo & chicken toastada
Frequently Asked Questions About El Pollo Loco
What is the address of El Pollo Loco in Costa Mesa, CA?
El Pollo Loco is located at 3131 Harbor Blvd, Costa Mesa, CA 92626, USA.
What are the operating hours of El Pollo Loco at this location?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services at this location.
Can I place an online order or use the El Pollo Loco app to order food?
Yes, you can order online through their website or via the El Pollo Loco app, available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Does the El Pollo Loco location have drive-thru and free Wi-Fi available?
Yes, this location offers a drive-thru service and free Wi-Fi for customers.
How can I contact El Pollo Loco in Costa Mesa for inquiries?
You can contact El Pollo Loco at +1 714-434-9250 or email at epl3969@wksusa.com.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include IHOP for breakfast and brunch, Taco Bell for Mexican fast food, McDonald's and Sonic Drive-In for burgers and fast food, as well as Raising Cane's and Chick-fil-A for chicken specialties.
Are there convenient transportation or car rental options near El Pollo Loco?
Yes, Hertz Rideshare Costa Mesa and Hertz Car Sales provide car rental and travel services nearby, making it easier to reach El Pollo Loco and explore the area.
What nearby amenities can customers enjoy in the vicinity of El Pollo Loco?
Customers can visit Nadys Market for liquor needs, Atlas Studio for beauty and spa services, or relax at the Inn At Costa Mesa hotel nearby.