Brand Certified
El Pollo Loco
4.2(750 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
3131 Harbor Blvd, Costa Mesa, CA
92626, United States
Certified by El Pollo Loco • Mar 01, 2026
(714) 434-9250
Certified by El Pollo Loco • Mar 01, 2026
http://elpolloloco.com/locations/store/3969
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Costa Mesa, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.2
750 reviews
5 stars
426
4 stars
174
3 stars
81
2 stars
23
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the taste while others reported issues like overcooked chicken and stale items.
Customer Service
Customer service experiences varied; many praised the staff for being friendly and helpful, while others reported rude behavior and poor service.
Pricing
Several customers noted that prices at this location are higher compared to other El Pollo Loco locations, leading to dissatisfaction.
Cleanliness
The cleanliness of the restaurant received mixed feedback, with some customers noting it was clean while others reported dirty conditions.
- SASandra AndonieFeb 11, 20265.0It was excellent! Chicken was very moist and tastee. 👍
- PHPaul HollowayDec 7, 20255.0The EL Pollo Grande Chicken 🍗 Bowl for less than $10 with Discount will satisfy your Hunger Pains and the customer support 🙏 employees are outstanding and not like others restaurants you may enter And some will have that look on their 👀👀 Face saying to themselves why did you Walk through our Door 🚪, anyway go check out El Pollo in Costa Mesa. Ms Jennie and Team players are genuine and the Food 🥝 🥑 is Hot and Tasty. Thank you 🙏. Thee Counselor
- JBJodi BSep 26, 20251.0Ordered a Pollo bowl and they said they dont have them anymore then when we decide to leave without food they offer it smh
- JNJK NOONESep 9, 20255.0Great deal and Great customer service 👍
- SNSafa Nabavi NooriApr 23, 20233.0I love epl but the prices are a tad too high
Frequently Asked Questions About El Pollo Loco
What is the address of El Pollo Loco in Costa Mesa, CA?
El Pollo Loco is located at 3131 Harbor Blvd, Costa Mesa, CA 92626, USA.
What are the operating hours of El Pollo Loco at this location?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services at this location.
Can I place an online order or use the El Pollo Loco app to order food?
Yes, you can order online through their website or via the El Pollo Loco app, available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Does the El Pollo Loco location have drive-thru and free Wi-Fi available?
Yes, this location offers a drive-thru service and free Wi-Fi for customers.
How can I contact El Pollo Loco in Costa Mesa for inquiries?
You can contact El Pollo Loco at +1 714-434-9250 or email at epl3969@wksusa.com.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include IHOP for breakfast and brunch, Taco Bell for Mexican fast food, McDonald's and Sonic Drive-In for burgers and fast food, as well as Raising Cane's and Chick-fil-A for chicken specialties.
Are there convenient transportation or car rental options near El Pollo Loco?
Yes, Hertz Rideshare Costa Mesa and Hertz Car Sales provide car rental and travel services nearby, making it easier to reach El Pollo Loco and explore the area.
What nearby amenities can customers enjoy in the vicinity of El Pollo Loco?
Customers can visit Nadys Market for liquor needs, Atlas Studio for beauty and spa services, or relax at the Inn At Costa Mesa hotel nearby.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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